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MULTICHANNEL MERCHANT » ECOMMERCE
EcommerceFeb 02, 2012 10:56 PM By Jim Tierney
Nine merchants earned top performing marks in online customer service, according to the 14th annual Mystery Shopping Study conducted by The E-Tailing Group. Though the results of the study won’t be revealed until later this month, we can tell you what the merchants were graded on, and why Ballard Design, Frontgate, Garnet Hill, Green Mountain Coffee, The Home Depot, Tiffany & Co., Williams-Sonoma, Wine.com and Zappos came out on top.
EcommerceJan 31, 2012 10:52 PM By Brian Klais
EcommerceJan 27, 2012 1:23 AM By Dr. Melody King
Google has opened the door to one method for improving search rankings: a higher profile for videos, and as of late 2011, Google started showcasing larger video thumbnail images. Here’s why that’s important for your SEO rankings, and how to make sure you’re doing video thumbnails well.
EcommerceJan 25, 2012 11:25 PM By Darby Williams
Darby Williams of Sociable Labs believes Facebook will be the pivotal platform for consumer-to-consumer sharing. Here are five things Williams recommends merchants do to enhance their social commerce presence
EcommerceJan 25, 2012 10:28 PM By MCM staff
Kohl’s Department stores will open a new ecommerce distribution center in DeSoto, TX, this summer.
EcommerceJan 25, 2012 12:01 AM By Stephen Burke
EcommerceJan 07, 2012 2:26 AM By Jim Tierney
Ebags.com set holiday and annual sales records in 2011. Find out how it accomplished this feat.
EcommerceJan 05, 2012 8:04 AM By MCM staff
B-to-C retailers, how were your ecommerce sales this holiday season?
EcommerceDec 23, 2011 12:46 AM By Jim Tierney
A recent survey shows more than 50% of shoppers are willing to share their Facebook data with online retailers. Find out why now is the time to seize this opportunity.
EcommerceDec 14, 2011 10:30 PM By Stephan Spencer
Every day a new search engine optimization myth is born; unfortunately, not every day does an old myth die off. I’m going to do my part in fighting this menace and spreading the truth — by exposing some of the more insidious myths in this very article