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We nominated, you voted, who won? This year we let you all of you be the judge in our first-ever Audience Choice Awards. Nearly 700 people voted for the
You are sitting on a pile of incredibly useful data. You just don’t know it yet. But if you’re tracking results on your paid search campaign, online display
Ordinary citizens of Northampton, MA, may not have known who the Yarn Harlot is, but the more than 600 knitting enthusiasts who converged on the town of 29,000 people on May 30 sure did.
Now that it was acquired the Web-retail and catalog assets of Keeping Memories Alive (KMA), scrapbook accessories site Scrapbook.com finally has its hands on the Scrapbooks.com domain name and Website.
Customer service representatives account for roughly two-thirds of a contact center
Screen pops are basically any technology, including interactive voice response (IVR), automatic number identification (ANI), or computer telephony integration (CTI), that presents corresponding data