MULTICHANNEL MERCHANT » ECOMMERCE
EcommerceFeb 16, 2012 8:47 AM By Ken Burke
One of the best ways to improve your own ratings and reviews is to evaluate and emulate what the leaders are doing. This article examines several of the best techniques being used today and describes how you can benefit by implementing similar methods.
EcommerceFeb 16, 2012 7:56 AM By Monica Pearson
Listed below are the top-three best practices to consider in the implementation and ongoing assessment of a com
EcommerceFeb 16, 2012 7:52 AM By Monica Pearson
Once we pivoted the data to shift the view from fraud rates to verification rates, we were able to determine some other interesting insights.
EcommerceFeb 16, 2012 4:32 AM By MCM staff
Venus uses a combination of marketing channels, including comparison shopping engines. The comparison shopping program had been managed in-house, working to make the most out of Google Shopping and Bing Shopping, the largest
EcommerceFeb 15, 2012 8:37 PM By MCM staff
Comparison shopping engines can be a great addition to your marketing portfolio. There are a number of engines to choose from, but mak
EcommerceFeb 15, 2012 5:28 PM By Justin Foster
The days of selling with online video have finally arrived. But with so many merchants new to the world of video and so many options for choosing the right creative format, it can be difficult to scale a video initiative that moves products off the shelves.
EcommerceFeb 14, 2012 7:58 PM By MCM staff
A picture may be worth 1,000 words, but Southern Fulfillment ecommerce manager Daryl Logullo says video paints a bigger portrait for customers of its Hale Groves subsidiary.
EcommerceFeb 05, 2012 2:08 AM By Tim Parry
Melissa Payner-Gregor has resigned as CEO at Bluefly, according to an 8-K the off-price luxury apparel and accessories merchant filed Feb. 2 with the Securities and Exchange Commission. Payner-Gregor, who also gave up her seat on Bluefly’s board of directors, was immediately replaced by chief operations officer Joseph C. Park.
EcommerceFeb 02, 2012 10:56 PM By Jim Tierney
Nine merchants earned top performing marks in online customer service, according to the 14th annual Mystery Shopping Study conducted by The E-Tailing Group. Though the results of the study won’t be revealed until later this month, we can tell you what the merchants were graded on, and why Ballard Design, Frontgate, Garnet Hill, Green Mountain Coffee, The Home Depot, Tiffany & Co., Williams-Sonoma, Wine.com and Zappos came out on top.
EcommerceJan 31, 2012 10:52 PM By Brian Klais