MULTICHANNEL MERCHANT » ECOMMERCE
EcommerceJan 16, 2014 11:24 AM By Erin Lynch
While big data might seem like it generally falls into the silo of the marketing department, more and more merchants are finding out that not only is it just as beneficial in the contact center, but it could also give you an edge against your competitors.
EcommerceJan 15, 2014 2:43 PM By Erin Lynch
Overstock.com CEO Patrick M. Byrne took to Twitter to announce that within 24-hours of implementing Bitcoin as a possible payment option, his company received $130,000 in orders paid in the crypto-currency.
EcommerceJan 15, 2014 11:31 AM By Erin Lynch
For years, when it came to which countries were at a similar stage of advanced and growing economic development, retailers have had their eyes on Brazil, Russia, India and China, affectionately known as BRIC. However, during this week’s National Retail Federation’s conference, the new buzzword was Latin America.
EcommerceJan 15, 2014 11:18 AM By Scott Heimes
Is your product or service something that translates well into other cultures? If the answer is yes and you’re ready to take on the challenge of expanding globally, your next step is to plan how you’ll roll out ecommerce operations worldwide. The following six tips can help you achieve a successful launch
EcommerceJan 14, 2014 4:36 PM By Jonathan Levitt
With the threat of showrooming waning, retailers are facing a new challenge: webrooming. This poses a threat to retailers if people webroom on their sites, but purchase at a competitor’s store. But the practice can also be an advantage for retailers if they can find ways to lure webroomers to their own stores.
EcommerceJan 14, 2014 10:43 AM By Maria Haggerty
In the weeks after the holidays, many retailers simply resign themselves to sluggish traffic and anemic sales totals. The good news is that it doesn’t have to be that way. Although you may not be able to replicate the fever pitch of the holiday shopping season, with the right strategy in customization, fulfillment, customer service, and discounts, you can stimulate retail activity and avoid the post-holiday blues.
EcommerceJan 13, 2014 4:32 PM By Erin Lynch
A new IBM study of more than 30,000 global consumers released at the 2014 National Retail Federation convention found consumers are willing to share their personal information with retailers, particularly if they get good value in exchange.
EcommerceJan 13, 2014 1:54 PM By Daniela Forte
Rick L. Caruso, founder and CEO of Caruso Affiliated opened the National Retail Federation’s “Big Show” 2014 with the opening keynote “Reimagining Main Street – How Brick and Mortar Retail Will Thrive in the 21st Century.”
EcommerceJan 13, 2014 1:34 PM By Erin Lynch
In an effort to get ship more orders to more customers throughout the central and southern regions in the U.S., Macy’s announced plans to build a new $170 million direct-to-consumer fulfillment center in Tulsa County, OK.
EcommerceJan 13, 2014 11:26 AM By Erin Lynch
Although the press was not allowed to attend the National Retail Federation’s Big Show in New York City keynote session with former President George W. Bush, it didn’t stop attendees from tweeting the action live. Here are just a few of the recaps: