ECOMMERCE OUTLOOK REPORT

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MCM Outlook: 2013 Report: Ecommerce
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Ecommerce ARCHIVE

9 Tips for Effective Live Chat  Aug 02, 2012 1:38 AM By Erin Lynch

So just how do you make live chat work successfully for your company? We have nine tips to show you how to master the contact center art form.

How to Make Live Chat Work for You  Aug 02, 2012 1:16 AM By Erin Lynch

When it

Best Practices for Refining Site Search  Aug 02, 2012 12:55 AM By Ian MacDonald

You know search customers are more valuable with their higher tickets and conversion rates. So provide them with the best search results possible. Merchandise those results with all the best practices in your arsenal. And help more customers search by giving the search box the attention it deserves.

Publisher’s Note: Are You Ready?  Aug 01, 2012 8:23 PM By Ellen Shannon

2011 was a banner year for digital holiday sales. But 2012 is poised to blow the 2011 numbers out of the water. Here’s why.

A Look Inside Tool King’s Google Shopping Transition Toolbox  Aug 01, 2012 7:53 PM By Tim Parry

With more than 120,000 SKUs in its inventory, Tool King has its work cut out for it as it makes the transition to Google Shopping. Multichannel Merchant senior content manager Tim Parry sat down with Ben Skigen, Toolking.com

Google Shopping: Video to the Rescue  Aug 01, 2012 7:05 PM By Dr. Melody King

Your product videos can counteract the loss of Google Shopping site traffic this holiday season.

Engage Page: Getting to Know Eric Tobias  Aug 01, 2012 10:50 AM By MCM staff

The editors of Multichannel Merchant get to know the founder and president of ecommerce personalization service iGoDigital.

How to Segment and Use Your Customer Data  Jul 31, 2012 2:44 AM By Jim Davidson

Consumers are accustomed to providing basic data points without much hesitation. Yet, many brands don

A History of Tag Management  Jul 29, 2012 1:17 AM By MCM staff

More Infographics …

Amazon 2Q Sales Up, Profits Down  Jul 28, 2012 2:06 AM By Tim Parry

Amazon.com said its sales for the second quarter, which ended June 30, were up 29%. But the etailer expects to have an operating loss of between $50 million and $350 million next quarter. Here’s why.




OUTLOOK 2012-13: ECOMMERCE

2012-13 Ecommerce Outlook Report
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