After EMV, Will Fraud Move Online?  Sep 22, 2015 11:42 AM By Tim Parry

EMV greatly reduces the impact of in-store fraud, as the new cards with embedded chips generate a unique token for each transaction, making them difficult or impossible to counterfeit. But by almost all estimations, the U.S.’s move to EMV will lead to massive increases in ecommerce fraud, perhaps even more so than countries like the U.K. and Australia.

Will Mobile Payments Soon Reign Supreme?  Sep 21, 2015 2:21 PM By MCM Staff

Mobile payments technology has been seeking to make advances in order to convenience the consumer, yet many consumers refuse to avail themselves of the new technology and the lack of consumer adoption has in turn been stunting its growth. Surpasses $1 Million in Bitcoin Transactions  Mar 05, 2014 3:16 PM By MCM Staff announced that it has sold over $1 million in product to Bitcoin users since the online shopping site started accepting the cryptocurrency on Jan 9. According to, of the over 4,300 Bitcoin customers that made purchases with the site since January, almost 60% are new customers. Sees $130,000 in Sales with Bitcoin Payment Option  Jan 15, 2014 2:43 PM By Erin Lynch CEO Patrick M. Byrne took to Twitter to announce that within 24-hours of implementing Bitcoin as a possible payment option, his company received $130,000 in orders paid in the crypto-currency. Becomes First Retailer to Accept Bitcoin  Jan 10, 2014 1:49 PM By MCM Staff has announced it is now accepting the controversial cryptocurrency, Bitcoin, as a form of payment along with Visa, MasterCard and PayPal.

8 Tips for Creating a Solid Returns Policy  Jul 22, 2013 4:08 PM By Erin Lynch

While most merchants would prefer to not think about their returns policy, it’s imperative for every ecommerce company to have one. Not only is it good business, but it will also help customers trust your brand and the products that you sell. Here are eight tips designed to get you to master the art of the refund policy.

Is Free Shipping Now Essential for Retailers?  Jun 24, 2013 11:17 AM By Erin Lynch

Free shipping was once the goldmine for online retailers and what set you apart from your competitors. But as more and more retailers offer the service, is it now just something the shopper expects?

Study Finds Half of B2B Buyers Have Used Amazon Supply  Jun 18, 2013 12:00 PM By Multichannel Merchant Staff

Acquity Group has found that business-to-business buyers are willing to stray from their current supplier and make purchases from Amazon Supply not just based on price, but also based on convenience and overall online experience.

Live Chat and Order Updates a Major Focus for Retailers  Jun 17, 2013 3:39 PM By Erin Lynch

When it comes to revamping their ecommerce sites in 2013, retailers are focusing on keeping the consumer in the loop from the moment an order is placed right until the packaged is delivered to the doorstep.

7 Ways to Reduce Cart Abandonment  Jun 03, 2013 3:27 PM By Erin Lynch

When it comes to making sure your site visitor finalizes the purchase, retailers should always remember that the basic aim should be to make the checkout process as simple as possible. Here are 7 tips from Econsultancy on how to reduce cart abandonment.

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