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Ratings/ReviewsNov 10, 2015 3:09 PM By Daniela Forte
Ratings, reviews and user-generated content are such an integral part of your ecommerce strategy. For retailers today, it is a must-have. Download this report and find out what retailers are finding works best.
Ratings/ReviewsNov 09, 2015 4:39 PM By Theresa O'Neil
There’s no doubt that ratings and reviews play a significant role in the consumer purchase process. Find out what role they can play in your ecommerce strategy.
Ratings/ReviewsOct 05, 2015 9:36 AM By Jeremy Gin
While good online reputation management is important for all businesses, it is particularly critical for ecommerce business owners: their online reputation is indistinguishable from their brand.
Ratings/ReviewsJun 03, 2015 11:14 AM By Tim Parry
Platform enhancements help brands and retailers optimize engagement experiences for mobile devices, generate more reviews and produce better insights.
Ratings/ReviewsMay 26, 2015 2:16 PM By Daniela Forte
Ratings and reviews not only provide credibility for your business but make the purchase decision an easier one for your customer. See how you can properly leverage your ratings and reviews.
Ratings/ReviewsMay 04, 2015 1:02 PM By Tim Parry
Increasing your online conversions and sales is not an easy task. But we feel the following nine tips put together by the Multichannel Merchant editorial team will help get you on the right track.
Ratings/ReviewsNov 16, 2014 7:31 AM By MCM Staff
As retailers prepare for the crucial holiday shopping season, many could be driving customers away by promoting irrelevant products, failing to build customer relationships through intelligent follow-up, and ignoring consumer preferences on end-to-end order tracking. Here’s a look at why 74% on online retailers fail to build customer relationships that drive repeat purchases.
Ratings/ReviewsOct 06, 2014 11:12 AM By Daniela Forte
Matt Moog, CEO of ratings and reviews software company Power Reviews said product reviews help drive traffic to a website, helps increase conversion of people once they get to the website, and is one of the best sources retailers have of a customer’s actual experience with products.
Ratings/ReviewsJan 30, 2014 12:40 PM By Erin Lynch
With millions of Americans logging on to social media sites like Facebook and Twitter multiple times a day, it has not only become one of the most popular ways to keep tabs on friends, but also a place to gripe about negative experiences with brands. However, retailers can turn those moans and complaints into rave reviews by using these simple tips.
Ratings/ReviewsJan 01, 2014 9:39 PM By Iman Sadreddin
Just as shoppers are shaking off their post-holiday cobwebs and vowing to stick with their New Year’s resolutions this year, retailers must also resolve to continue to stay fresh and innovative because that is what shoppers expect. Don’t let your website become stale. Here are 10 capabilities your ecommerce site must be able to do in 2014.