TechnologyApr 21, 2016 2:02 PM By Maria Pergolino
Every year, from November through January, the sales and marketing world lights up with new reports: upcoming trends, yearly recaps, and more, all of them eager to point out what’s working and what’s next. If they end up a little off the mark, that’s the nature of the business – by the time the next year comes around, everyone’s allowed to start fresh.
TechnologyApr 19, 2016 4:39 PM By Uwe Bald
Improving and operating an online store can seem daunting for merchants already tasked with managing other facets of their business, such as manufacturing, wholesaling and new product development. But with ecommerce business on the rise, it is important for merchants to focus on their online channel as a strategic sales channel.
TechnologyApr 15, 2016 9:59 AM By Tim Parry
Mark Zuckerberg launched Facebook Messenger’s chatbot revolution Monday at the Facebook F8 conference with the launch of bots for the Messenger Platform, and ecommerce merchants and platforms have already hopped on board. 1-800-FLOWERS.COM and Staples announced this week that they will use Facebook Messenger as a customer support tool, LivePerson, and Aspect Software said they will offer Facebook Messenger integration, and Shopify became the first ecommerce platform to offer integration with the new platform.
TechnologyMar 30, 2016 10:52 AM By Emil Eifrem
Retailers should be taking the data they have accumulated from various multichannel interactions work much harder for them. Here are several ways to take full advantage of the data that is available for your business.
TechnologyFeb 08, 2016 3:27 PM By Oren Levy
The next wave payment technology on providing merchants with more insight than ever before throughout the customer journey. See how your business can benefit from online payment technologies.
TechnologyJan 20, 2016 9:37 AM By Mike O'Brien
While order management systems are not a new concept, the technology has been advancing to keep up with the evolving world of omnichannel commerce and rising customer expectations of placing orders how, where and when they want to. So how do you go about identifying the right system for your particular business needs, now and in the future?
TechnologyJan 11, 2016 11:56 AM By Mike O'Brien
Supply chain issues tied to new OMS and WMS systems led to inventory shortfalls and poor third quarter results for sporting apparel retailer Finish Line.
TechnologyDec 14, 2015 4:02 PM By MCM Staff
The North Face, the world’s premier supplier of authentic, innovative and technically advanced outdoor apparel, equipment and footwear, announced today the launch of a new interactive online shopping experience powered by IBM’s Watson.
TechnologyDec 08, 2015 4:01 PM By Eve Maler
According to new research from ACI Worldwide, this holiday season we can expect to see a spike in online retail shopping fraud.
TechnologyNov 27, 2015 11:41 AM By Tim Parry
And we have our first Black Friday ecommerce casualty. Neiman Marcus has been down since 8 a.m. EST.