UsabilityJun 05, 2013 2:12 PM By Erin Lynch
Retailers including Amazon, American Greetings, and Ralph Lauren earned spots on the 2013 Online Trust Alliance Honor Roll report for their high scores in privacy, security, and consumer protection on their ecommerce sites.
UsabilityJun 05, 2013 12:27 PM By Daniela Forte
CEO and chairman, Hiroshi Mikitani, explained the non-traditional business model at Rakuten during the IRCE conference this week and reminded attendees while it’s easy to get stuck in the technology of your business, it really is all about your customers.
UsabilityJun 05, 2013 10:55 AM By Erin Lynch
Amazon has officially launched Amazon.in in India, making it the tenth marketplace for the global ecommerce company.
UsabilityJun 05, 2013 9:57 AM By Erin Lynch
With access to over one million testers, UserTesting.com now offers usability testing designed for large businesses and retailers, complete with advanced targeting, expanded recruiting, live intercepts, moderated testing, quantitative metrics, and research and reporting services.
UsabilityJun 05, 2013 9:49 AM By Erin Lynch
A new trend that is building steam throughout the ecommerce world is allowing fans and followers of your brand to log on to your site with their Facebook or Twitter profiles. In this infographic from the Social Annex you will learn how social logins are quickly becoming the backbone to onsite engagement and boosting conversion rates for many online retailers.
UsabilityJun 03, 2013 3:27 PM By Erin Lynch
When it comes to making sure your site visitor finalizes the purchase, retailers should always remember that the basic aim should be to make the checkout process as simple as possible. Here are 7 tips from Econsultancy on how to reduce cart abandonment.
UsabilityJun 02, 2013 8:43 PM By Todd Parsons
Gamification has moved beyond the realm of being a clever idea as it rapidly evolves into a key marketing and advertising tool for retailers and brands.
UsabilityJun 02, 2013 2:52 PM By Tim Parry
Meeting the needs of the “me” generation, the new normal of retailing according to JLL Retail.
UsabilityJun 02, 2013 2:40 PM By Tim Parry
Hear Bruce Ernst, Monetate’s Vice President of Product Management, talk about the changing role of website testing as it moves from random content tests to understanding your customers better through segmented experiences.
UsabilityJun 01, 2013 4:24 PM By Ken Burke
Merchants must strike a balance between relevance and invasiveness when it comes to pinpointing products and offers based on location.
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