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O+F Advisor
Operations & Fulfillment Strategies & Tactics

January 07, 2015

Step Up Your Returns Experience
Handling returns appropriately will do wonders for your reputation and build trust in the long run, and falling behind can become a customer service nightmare. Here are some suggestions to make your returns experience a positive one for both you and your customers. More…

FedEx to Increase Fuel Surcharges Effective Feb. 2
As it is losing money from fuel surcharge revenue due to falling oil prices, FedEx plans to increase its fuel surcharge rates on Feb. 2, effectively putting them in line with rates from rival UPS. More…

Automating the Web of Shipping Options
Shipping cost and speed is reliant upon a number of factors like distance, package weight and size, so determining the fastest, cheapest way to ship an item is not a straightforward task. But there are features that you can look for in your ecommerce platform that simplify the process by doing much, or all, of the work for you. More…

Late Christmas Cutoff Dates Bit Some Retailers
Though it isn't as major a mainstream news story as it was last Christmas season, some retailers had difficulties getting packages delivered to customers on time, according to StellaService's Christmas cutoff analysis for 2014. Here's a look at which merchants got coal in their stockings. More…

USPS Exceeds Holiday Delivery Projections
The U.S. Postal Service exceeded its holiday delivery projections for 2014. See what steps the USPS took for both retailers and customers. More…
Job Opportunities

Marketing Manager
Neiman Marcus, Dallas, TX

Financial Analyst - E-Commerce
Bed, Bath & Beyond, Union, NJ

Business Integration Project Planner - E-Commerce
Kohls Department Store, Milpitas, CA

Planner - E-commerce or Stores
Kohls Department Store, Menomonee Falls, WI

Retail Buyer - Stores or E-Commerce
Kohls Department Store, Menomonee Falls, WI

eCommerce Project Manager
Steve Madden, Long Island City, NY

E-Commerce Manager
Aramark, Kansas City, MO

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Free eBook: Top 30 Checklist for Choosing an eCommerce Platform
Understand the most crucial replatforming questions in order to avoid the potential pitfalls of re-platforming gone awry while still embracing innovation. The spectrum of eCommerce platform options is vast, with ultimate flexibility but also a high degree of complexity and risk when it comes to the “wild West” of open-source solutions on one end; on the other, some hosted platforms offer technology that’s so rigidly controlled there’s no room for individual sites to innovate.


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