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O+F Advisor

Operations & Fulfillment Strategies & Tactics

June 11, 2014

O+F Advisor
 
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The Gap Between Customer Expectations, Retailer Reality in Omnichannel
Shoe Carnival to Roll out Ship-From-Store
Most Consumers Willing to Wait If It Ships Free, UPS and comScore Survey Finds
Deliv Joins IBM’s Ready for Smarter Commerce Program
3 Tips for Cutting Ecommerce Subscription Order Fulfillment Costs
Retailers Need to Prepare for Dimensional Weight Pricing

The Gap Between Customer Expectations, Retailer Reality in Omnichannel

By Mike O'Brien

 

Forrester found that 71% of consumers expect to view in-store inventory online, and 50% of them expect to buy products online and pick them up in store.

FULL ARTICLE

Shoe Carnival to Roll out Ship-From-Store

By Mike O'Brien

 

Shoe Carnival said its transition from 3PL to ship-from-store is foundational in terms of its overall omnichannel strategy.

FULL ARTICLE

Most Consumers Willing to Wait If It Ships Free, UPS and comScore Survey Finds

By Mike O'Brien

 

Today’s “flex consumer” is channel agnostic and willing to wait longer to receive items purchased online if it means free shipping, according to a new survey released today by UPS and comScore.

FULL ARTICLE

Deliv Joins IBM’s Ready for Smarter Commerce Program

By Daniela Forte

 

In an effort to help retailers address the same-day delivery challenge and meet the consumer’s expectations and demands for a more immediate service, Deliv, a same-day delivery service for omnichannel retailers has joined IBM’s Ready for Smarter Commerce partner program.

FULL ARTICLE

3 Tips for Cutting Ecommerce Subscription Order Fulfillment Costs

By Stephen Bulger

 

Ecommerce subscription programs can be a terrific benefit for online merchants, leading not only to recurring orders but also a streamlined order fulfillment process.

FULL ARTICLE

Retailers Need to Prepare for Dimensional Weight Pricing

By Tim Parry

 

Dimensional weight pricing means the days of small packages delivered in enormous boxes will soon be over. CHAINalytics Vice President of Supply Chain Operations Irv Grossman talked about the effect dimensional weight pricing will have on shippers at IRCE 2014.

FULL ARTICLE

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