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O+F Advisor

Operations & Fulfillment Strategies & Tactics

February 19, 2014

O+F Advisor
 
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Newgistics Announces Partnership with ShipStation
USPS to End Metro Post Same-day Delivery Program
3 Metrics for Reducing Customer Contact Rates
The Home Depot Opens Same-day Shipping Fulfillment Center
RibbedTee.com Founder Opens Up on Shipping Preferences
Win an iPad Air from Multichannel Merchant

Newgistics Announces Partnership with ShipStation

By MCM Staff

 

Newgistics has announced a partnership with ShipStation, a web-based shipping solution for online merchants.

FULL ARTICLE

USPS to End Metro Post Same-day Delivery Program

By Erin Lynch

 

The Office of the Inspector General has announced that the United States Postal Service will end its same-day delivery pilot program, Metro Post, throughout the San Francisco area due to insufficient participation.

FULL ARTICLE

3 Metrics for Reducing Customer Contact Rates

By Joe Schnaufer

 

Inefficiencies in customer service offerings cost businesses millions of dollars each year. After reading this article by Joseph Schnaufer from cleverbridge, you will walk away with the tools needed to reduce rates in the contact center.

FULL ARTICLE

The Home Depot Opens Same-day Shipping Fulfillment Center

By Erin Lynch

 

The Home Depot has opened the first of three new same-day shipping focused direct fulfillment centers in the U.S., adding more than three million square feet to its supply chain.

FULL ARTICLE

RibbedTee.com Founder Opens Up on Shipping Preferences

By Erin Lynch

 

Mike Schwarz, founder of RibbedTee.com, took the time to get candid with Multichannel Merchant about his own personal shopping habits, his shipping preferences, and what merchant he admires right now, and some other things you may not know about him.

FULL ARTICLE

Win an iPad Air from Multichannel Merchant

By Tim Parry

 

Multichannel Merchant wants your input for its MCM Outlook 2014 reports. If you give us 5 minutes of your time to take our survey, we'll give you a chance to win an iPad Air. Already have one? Then you can trade your prize in for a $500 American Express gift card.

FULL ARTICLE

Related Whitepapers

FitForCommerce: Next Generation Information & Data Management Relevancy

The Customer Service Balancing Act

Preference Management: The Foundation of Effective Consumer Engagement

5 Strategeis & 15 Best Practices You Need to Know to Grow Your Revenue

The Leaders Quadrant for Social Software

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