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O+F Advisor
Operations & Fulfillment Strategies & Tactics
October 01, 2013
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By Daniela Forte
Macy’s Inc. will gear up for the holiday season by hiring 6,600 seasonal employees to work in its online fulfillment centers, and an additional 1,200 seasonal employees to work in the fulfillment areas of the 500 Macy’s stores that fill and ship orders directly to customers.
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By Ernie Schell
Is it time to replace or upgrade your existing order management system? This comprehensive report of technology providers will help you compare and contrast various order management systems, and help guide your decision.
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By Erin Lynch
Managing inventory can be quite the head scratcher. An ineffective inventory strategy leads to slow moving inventory, an increase in picking errors, and missed sales opportunities. Learn more from this executive summary from Multichannel Merchant.
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By Daniela Forte
Google announced that its Google Shopping Express, a same-day delivery service, is now available to everyone in the Bay area from San Francisco to San Jose, according to a press release.
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By Tim Parry
While contact centers have been built around telephone technologies, customer-facing employees need to interact with customers across all communication channels. Here’s a look at what you need to do to create today’s customer-centric contact center.
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