Multichannel Merchant O+F Advisor Operations & Fulfillment Strategies & Tactics

week of 11/9/2016
Women in Operations 2016 | Catherine Harrison
Catherine Harrison manages inbound and outbound logistics for 525+ Drop-ship vendors and one 3PL with eBags brand products. Read more about Catherine Harrison and how she made a mark in operations for eBags. …»
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Making Omnichannel Fulfillment a Less Daunting Task
Omnichannel fulfillment options require more than just technology: they require complex scheduling of your store teams, and training your store staff for a new skill set.
’Tis the Season for Holiday Shipping Tips
With the holiday season not too far off, businesses need to be prepared for the rush. Here are several tips to get retailers through the busiest time of the year. …»
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9 Ways to Improve Your Contact Center Operations
Many ecommerce pure plays don’t see the value of contact centers. However they can drive revenue and provide customer-centric service, rather than just hoping visitors get all they need from a self-service website. Here are some proven tips for improving the effectiveness of your customer care operations.…»
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Finding the Right Warehouse Technology For Your Needs
Find out what other merchants have learned through their experience with the warehouse selection process, and gain key insights from industry experts.
Same-Day Delivery Growing, But When Does it Make Sense?
With PetSmart becoming the latest company to offer same-day delivery, other merchants are likely asking themselves, when does this level of service make sense? The answer depends on demographics, product category and your ability to absorb the cost.…»
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Millennials Set Shipping and Delivery Bar High
If you think customer expectations are high overall in terms of ecommerce and direct-to-customer fulfillment, take a good look at the millennial generation. See what the research says, and what three millennial-focused brands are doing to go above and beyond and deliver a great customer experience for this key demographic.…»
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Profile – Ingram Commerce & Fulfillment Solutions
Learn how Ingram Commerce & Fulfillment Solutions provides infrastructure to support the global growth of brands and retailers.
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