Multichannel Merchant O+F Advisor Operations & Fulfillment Strategies & Tactics

week of 8/31/2016
Wayfair Names Head of Operations Product Innovation Team
Doran Robinson, a former operations executive with athenahealth and Capital One, has joined Wayfair as Vice President of Operations Product Innovation. He will oversee expansion of Wayfair's fulfilment and service systems and lead efforts to improve its post-order experience.…»
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3 Ways to Keep Out of Stocks from Ruining Your Holiday Season
Out of stocks can be a costly occurrence for retailers, as a study commissioned by IHL Group has found. In 2015, out of stocks, overstocks and returns cost retailers an estimated $1.75 trillion and out of stocks accounted for $634.1 billion in lost retail sales for the year ending in the spring. Here are three best practices to keep out of stocks from ruining your holiday season.…»
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InVia Takes Service-Based Approach to Warehouse Robotics
inVia Robotics claims to be the first to market with a “goods-to-box” system that uses a pay-as-you-pick service model to make it scalable and affordable. See how this approach has benefited ink and toner cartridge maker LD Products, one of the first users of the system.…»
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How to Manage Inventory in an Omnichannel World
Omnichannel commerce and all its permutations are causing direct-to-customer companies to seek new solutions and approaches to inventory management.
Drone Delivery Closer to Reality with New Eased FAA Rules
New FAA rules going into effect covering drone pilot licenses could pave the way for drone delivery of ecommerce orders as early as this year, experts say. See what else is happening in the world of drone delivery.…»
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The USPS Ups Its Ecommerce Parcel Game
Quick question: Which of the Big 3 U.S. parcel carriers delivers the most ecommerce packages? Surprise: It's the United States Postal Service. So why are ecommerce merchants shifting their shipments to the USPS? Multichannel Merchant dove into this topic, and got some answers from some small- and medium-size merchants. …»
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Operations Summit 2017 Call for Speakers
Have a great direct-to-customer operations and fulfillment story to tell? Thoughts on a hot trend or topic? Click here to share your expertise and insights with industry peers at Operations Summit 2017 (March 27-29, Pittsburgh PA). Submissions close Sept. 30!
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