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MCM THURSDAY
News and Intelligence for the Multichannel Merchant

October 2, 2014

Why Exceeding Fulfillment Expectations is the New Holiday Ecommerce Strategy
eBay to Finally Split Off PayPal
Sport Chalet Re-Launches Website
Leveraging Back-to-School Consumer Trends this Holiday Season
3 Strategies to Convert More Mobile Traffic

Why Exceeding Fulfillment Expectations is the New Holiday Ecommerce Strategy
With each passing year, more ecommerce retailers urge their holiday shoppers to trust that they’ll be on time delivering each gift off their list. When customer care goes the extra mile, and CSR channels are well-prepared for holiday traffic, fulfillment presents retailers with another chance to shine in the eyes of seasonal shoppers. More...
 
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eBay to Finally Split Off PayPal
Creating two standalone businesses best positions eBay and PayPal to capitalize on their respective growth opportunities in the rapidly-changing global commerce and payments landscape, and is the best path for creating sustainable shareholder value. More...
 
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Sport Chalet Re-Launches Website
The re-launch, which took roughly six months to complete, included a complete redesign of the site, incorporation of features such as Find in Store, sale of a gift cards, and the creation of a community section that integrates customer stories, pictures and experiences. More...

Leveraging Back-to-School Consumer Trends this Holiday Season
With the holiday shopping season coming up soon, this infographic by Clarabridge highlights key takeaways from the back-to-school shopping season that retailers can leverage. More...
 
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3 Strategies to Convert More Mobile Traffic
Smartphones and tablets are the ultimate business tools, the coolest technologies and the biggest distractions any of us have ever seen. More...
 
 
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Optimizing the Cart and Checkout: Growing Sales Across Touchpoints
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