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News and Intelligence for the Multichannel Merchant
September 17, 2015
MCM Thursday
Capturing Loyalty Across Generations
In order to win customer loyalty, brands need to be strategic, relevant and compelling to customers. Loyalty however is not one-size-fits all. See why loyalty isn't the same across generations. More…
Small Improvements Bring Big Gains in Ecommerce Checkout
Cart abandonment rates have remained surprisingly high, and represent an enormous revenue opportunity for merchants that improve their checkout experience. In this report, you will learn how to improve your ecommerce checkout and grow revenue and gain customer trust. More…
NRF Survey Finds Organized Retail Crime Still Prevalent Across the Industry
According to the National Retail Federation’s 11th annual Organized Retail Crime Survey, nearly all (97%) retailers surveyed report that they have been a victim of ORC in the past year, up from 88.2% who said so last year. Here's what retailers say they are doing to fight organized crime. More…

10 Creative Ideas to Boost Your Holiday Email Campaigns
The holidays are just around the corner. For retailers, email is a tried and true channel for driving engagement and revenues for holiday campaigns. Here are 10 strategic and creative tips to spark ideas for your own holiday planning. More…
Wayfair’s DwellStudio and Birch Lane to Deliver 3D Ecommerce Experience
Wayfair has announced it will provide high-resolution image renderings based on 3D product models for products available on DwellStudio and Birch Lane. See what their plans are and how will work for the brand. More…
Job Opportunities

Telesales Manager, Expert Sales (Consumer Healthcare)
GlaxoSmithKline, Parsippany, NJ

Marketing Manager
SWC Technology Partners, Chicago, IL

E-Commerce Product Manager
Entertainment Benefits Group, Aventura, FL

Senior Product Manager
eGain Corporation, CA

Marketing Manager
NewBay Media, LLC, New York, NY

E-Commerce Product Manager
Entertainment Benefits Group, Aventura, FL

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How Product Information Management Maximizes Omnichannel Commerce
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Data-Driven Retail: The Path to Maximize the Shopper Experience
This report explores the challenges retailers face in harnessing data and analytics to better meet customer expectations across all interaction channels. It also provides an overview of the three core building blocks retailers must establish and nurture in order to maximize their performance through the effective use of data.

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