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The Operations Summit is the only event of its kind exclusively about ecommerce and catalog direct-to-customer operations & fulfillment. Hundreds of high level decision makers will be in attendance in Indianapolis for the 2014 Operations Summit. Register early to take advantage of our best price discounts!
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Unlocking the True Potential of Big Data
By JB Brokaw
Few banner ads are based on a retailer’s deep knowledge about specific customers. Here's why applying CRM data to the digital channel can result in customer-centric merchandising programs, reflect inventory and supply chain realities, improve commerce conversion, maximize customer lifetime value and provide incremental lift.
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J.C. Penney Grows Ecommerce Sales 14% in July
By Tim Parry
Net sales at J.C. Penney continue to decline, but the general merchants' second-quarter results show sudden double-digit growth in its ecommerce channel. Here's why sales at jcp.com have improved each month within the second quarter, and July sales are up over 14% to last year.
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6 Ways T.J. Maxx Can Embrace Omnichannel Shoppers
By Tom Caporaso
T.J. Maxx and other brick-and-mortar merchants trying to transition into omnichannel retailers can benefit from the lessons of all those stores that came before them. To help these retailers in their efforts, we offer the following guidelines.
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Free Shipping Doesn’t Kill the Bottom Line
By Tim Parry
The words "free shipping" may make operations managers cringe, but it doesn't mean it has to kill a merchant's bottom line. Here's what motivates customers of Vermont Teddy Bear and Spreadshirt to pull the trigger on free shipping deals, and why it's okay to have free shipping as a regular, every day option.
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It’s almost time for a digital retail trendsetting spree! Share ideas, network, strategize and learn with more than 4,400 future-minded professionals at the Shop.org Annual Summit 2013, September 30 – October 2 in Chicago. Register by September 27th and retailers can save $100 off the onsite rate! |
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Holiday Readiness: Customer-Centric Marketing to Increase Revenue
Aug 27 2013 @ 2:00 p.m. ET
With the 2013 holiday season right around the corner, you want to hear the most current industry customer-centric best practices to increase sales and shopper loyalty.
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