News and Intelligence for the Multichannel Merchant

June 5 , 2014

By Daniela Forte

The National Retail Federation released a survey reporting that total spending will reach $12.5 billion. Nearly one-quarter of smartphone users will research products and compare gift prices on their smartphone, and 30.6% of tablet owners will do the same.

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By Tim Parry

Ross Kramer talks with Multichannel Merchant about best practices for creating back-in-stock alerts, effective use of welcome emails, personalized product recommendations in emails, and recovery of abandoned carts... and he gives us a sneak peek at his IRCE session on email marketing.

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By Curt Barry

The Seattle City Council just voted to put low-wage workers on a path over the next several years to earning a $15-per-hour minimum wage. Curt Barry, president of multichannel operations and fulfillment consulting firm F. Curtis Barry & Co., explains what this means to direct-to-customer merchants.

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By Aaron Kline

Although the merchant community is focused on updating hardware to prepare for the EMV migration, they also need to prepare for an influx of fraudsters online. Merchants should consider the four following factors in order to prepare for this rise in online fraud.

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By MCM Staff

Multichannel Merchant will be at IRCE 2014 next week in Chicago, but its coverage has already begun. Here's its ongoing archive of IRCE news, press releases and more. Be sure to bookmark the URL.

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By Danny Wajcman

When it comes to optimizing your website, ignorance is not bliss. Capturing constructive feedback is critical to building a site with a strong conversion rate that maximizes the potential of every customer.

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