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MCM THURSDAY

News and Intelligence for the Multichannel Merchant

May 14 , 2014

MCM Thursday
 
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4 Ways to Keep Customers’ Shopping Carts Full through Checkout
Millennials’ Behavior Is Good, Bad and Ugly for Retail
5 Excellent Examples of Omnichannel Retailing Done Right
Hhgregg Aligns Itself with New Branding Purpose
5 Ways your Business has to Change to Integrate Beacons
3 Steps to Prep for Dads and Grads

4 Ways to Keep Customers’ Shopping Carts Full through Checkout

By Jan Vels Jensen

Shopping cart abandonment is one of the most frustrating things that can happen to an ecommerce company. To be so close to a sale only to lose it at the last minute is incredibly irritating – and incredibly common.

FULL ARTICLE

Millennials’ Behavior Is Good, Bad and Ugly for Retail

By Steve Wellen

At the core of the retail evolution, we have millennials and their peculiar, online, mobile shopping habits. They are forcing retailers to pivot—but whether millennials are good, bad or ugly for your business just might come down to how you choose to respond.

FULL ARTICLE

5 Excellent Examples of Omnichannel Retailing Done Right

By Jason Trout

Whether a retailer is just starting in the path of omnichannel retailing or simply looking for ways to refine your existing strategy, these 5 examples should give a better idea of how to do it right.

FULL ARTICLE

Hhgregg Aligns Itself with New Branding Purpose

By Daniela Forte

The impetus of hhgregg’s brand transformation came after the company’s CEO articulated a branding purpose to “inspire and delight” its customers.

FULL ARTICLE

5 Ways your Business has to Change to Integrate Beacons

By Jonathan McKeever

Beacon technology is at the top of the list of next “big ideas” for merchants. But to make the most of location-specific campaigns and analytics, retailers have to change the way they think about customer engagement.

FULL ARTICLE

3 Steps to Prep for Dads and Grads

By Maria Haggerty

Customer behavior during the summer holidays is quite different from the winter and Christmas shopping season. While this can present a challenge for retailers, it’s also a great opportunity to connect with new shoppers and build customer loyalty. Here are 3 steps retailers can take to ensure they are ready for graduations and Father's Day.

FULL ARTICLE

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