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MCM THURSDAY

News and Intelligence for the Multichannel Merchant

October 03 , 2013

MCM Thursday
 
Shop.org Summit: Story Telling and Customer Centricity Prevail In Digital Experiences
Amazon Plans to Hire More than 70,000 Seasonal Employees
Neiman Marcus to Permanently Offer Free Shipping and Returns
Consumers Increasingly Turning to Their Smartphones, Tablets for Specific Retail Activities
QVC Launches toGather Social Commerce Platform
The Top 124 Tweets from Shop.org 2013, Day 1

Shop.org Summit: Story Telling and Customer Centricity Prevail In Digital Experiences

By Ragini Bhalla

For two and a half days every year, marketing executives, ecommerce specialists, brand marketers, digital agencies and technology vendors all line up to attend, sponsor, speak, listen, learn and share at the Shop.org Summit. For my first Shop.org post, I’m recounting the two themes that brands really cannot afford to ignore in this hyper connected environment we live in.

FULL ARTICLE

Amazon Plans to Hire More than 70,000 Seasonal Employees

By Daniela Forte

Amazon is expected to hire more than 70,000 full-time seasonal employees across its U.S. fulfillment centers for the holiday season in order to meet the increase in customer demand, a 40% increase over 2012, according to a press release.

FULL ARTICLE

Neiman Marcus to Permanently Offer Free Shipping and Returns

By MCM Staff

Neiman Marcus announced its plan to offer free shipping and free returns permanently in its Neiman Marcus and Bergdorf Goodman stores and online.

FULL ARTICLE

Consumers Increasingly Turning to Their Smartphones, Tablets for Specific Retail Activities

By Multichannel Merchant Staff

According to a report produced in partnership with comScore and The Partnering Group and released today at Shop.org's Annual Summit, in June 2013, more than half (55%) of all retail related Internet time originated on smartphones and tablet devices combined, compared with just 45 percent originating from desktop devices.

FULL ARTICLE

QVC Launches toGather Social Commerce Platform

By Multichannel Merchant Staff

QVC has launched toGather, an online gathering place that brings together QVC's community of customers, personalities and brands. Here's how QVC plans to use toGather to expand recommendations from people and brands its users follow.

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The Top 124 Tweets from Shop.org 2013, Day 1

By Tim Parry

Slow WiFi at McCormick Place's Lakeside Center? Well done, Tweeting Shop.org 2013 attendees. It took me into the wee hours of the morning to filter through all the tweets sent during the first full day of the #shoporg13 Summit and find the top ones to include in Storify...

FULL ARTICLE

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