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MCM THURSDAY

News and Intelligence for the Multichannel Merchant

September 04 , 2013

MCM Thursday
 
Jarden to Acquire Yankee Candle For $1.75 Billion
How to Combat the Threat of Showrooming
Why Same-day Delivery is a Customer Experience Game-changer
Redefining the Buzzword “Omnichannel”
Williams-Sonoma Sees 15.3% Increase in Direct-to-customer
Lowe’s Completes Acquisition of Orchard Supply Hardware

Jarden to Acquire Yankee Candle For $1.75 Billion

By Tim Parry

Jarden Corp. has agreed to acquire Yankee Candle Investments from Madison Dearborn Partners for approximately $1.75 billion in cash, subject to working capital and other adjustments. Here's why Jarden wants to add Yankee Candle to its portfolio of retail brands.

FULL ARTICLE

How to Combat the Threat of Showrooming

By Daniela Forte

Showrooming has been the big catch phrase this year for many crosschannel merchants, but should it be a concern for them? Jim Okamura, managing partner of Okamura Consulting, said in a recent interview at IRCE 2013, that in general it is a threat to most crosschannel merchants.

FULL ARTICLE

Why Same-day Delivery is a Customer Experience Game-changer

By Michael Hart

Is faster necessarily better? In the race for faster delivery, it’s imperative to stop and consider what the customer actually wants. Here are the questions every multichannel merchant needs to consider before they implement a same-day delivery strategy.

FULL ARTICLE

Redefining the Buzzword “Omnichannel”

By Angel Morales

The term omnichannel has been used and abused more than the only chew toy at the local animal shelter. Along with her sister term big data, omnichannel has recently been positioned by countless analysts, retailers and vendors to mean, well, almost anything. This article breaks down omnichannel into the three most common sub-definitions.

FULL ARTICLE

Williams-Sonoma Sees 15.3% Increase in Direct-to-customer

By Daniela Forte

Williams-Sonoma Inc. reported that its direct-to-customer net revenues increased for the second quarter to 15.3% to $478 million from $414 million in 2012. Here's a look at how Williams-Sonoma's individual brands fared as well. 

FULL ARTICLE

Lowe’s Completes Acquisition of Orchard Supply Hardware

By Daniela Forte

Lowe’s Companies announced the completion of its acquisition of Orchard Supply Hardware on Aug. 30. The acquisition, which includes 72 Orchard Supply stores, is valued at $205 million. Here's how Lowe's plans to position the Orchard Supply brand.

FULL ARTICLE

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