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News and Intelligence for the Multichannel Merchant
December 8, 2015
MCM Tuesday
Best Practices to Boost Your Customer Service Across Channels
In today's retail economy, customers have high expectations. Excellent customer service starts with offering a speedy and seamless experience across your support channels. See other ways your customer service can shine. More…
3 Barriers That Stifle Customer Conversions
Ultimately, this path to ecommerce success is driven by improving the customer experience. Here's why merchants need to remove certain barriers to customer conversion, which will create ways for increasing revenue. More…
5 Ways Retailers Can Reach Gen Z
Gen Z is the nation’s first to be born into the digital era and makes up America’s largest demographic group (25.9% of the population). They may not even be 21 years old yet, but this generation is already beginning to exhibit influence, consumption, and spending power. More…

Alipay Finds Significant Growth of Chinese Consumers Participating in U.S. Ecommerce Holiday Season
Representing a record-breaking year, the number of China-based consumers shopping U.S. brands online over the holiday season has increased 7 times over last year. More…
Guitar Center Launches New Ecommerce Site
The Guitar Center site, GuitarCenter.com, is now based on an updated IT platform infrastructure, creating a seamless omnichannel user interface. More…
Job Opportunities

Manager, Video Production
CFA Institute, Charlottesville, VA

Director, Lifestyle/UNEEK Marketing
KEEN Footwear, Portland, OR

Content Marketing Manager
MSCI, New York, NY

SDET - Software Dev Senior Engineer

Dell, Inc., Round Rock, TX

Marketing Director
Child Mind Institute, New York, NY

E-Commerce Engineer
Lenovo, Morrisville, NC

Related Content

Top 9 Tips to Consider When Selecting an Ecommerce Platform
Millenials, and even Baby Boomers, expect and demand a certain level of multi-channel service and accessibility from their B2C providers. What this means is that in order to get, keep, and grow your customer base having the right ecommerce solution place is more crucial today than it ever has been before.

Why a Unified Commerce Platform is a MUST for Business Growth
Today’s B2C or B2B business needs a web-based unified ecommerce platform that combines mobile-optimized ecommerce storefront technology with enterprise-class order management and inventory management, fulfillment and warehouse management, customer relationship management (CRM), Point of Sale capabilities and much more.

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