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News and Intelligence for the Multichannel Merchant
March 31, 2015

Why Retailers Fall Victim to Shopping Cart Abandonment
Each year online retailers are victims to shopping cart abandonment. As a result they are losing an enormous amount of potential revenue. See why you may be a victim of shopping cart abandonment More...

3 Lessons Learned From Target’s Marketing Approach
Modern technology has actually made it much easier for smaller companies to test new models and innovate right alongside Target and their brethren. Here are some examples of how mid-market retailers can learn from Target and use technology to develop more customer-centric marketing approaches. More...

Are Your Global Ecommerce Sales Growing?
If you're a retailer or a B2B merchant, and you're selling across borders, then we want you to share your knowledge at Growing Global 2015. Here's how you can become a part of our speaker faculty. More...

JackThreads Talks About Using Social Media in the Contact Center
JackThreads Customer Engagement Manager David Tull talks about using social media in the contact center and its contribution to the company's success. More...

Best Buy to Shutter 66 Future Shop Stores in Canada
Best Buy Canada announced it is consolidating both Best Buy and Future Shop stores and websites, with plans to build a multichannel customer experience. See what plans they have in place. More...


Job Opportunities

Distribution & Marketing Contact Center Consultant
Accenture, New York, NY

CRM Strategist, Value Architect Manager for Automotive/Industrial/Travel Industry
Accenture, Atlanta, GA

Distribution & Marketing Contact Center Manager
Accenture, New York, NY

Managing Editor
Raytheon, Dallas, TX

Director, Digital Marketing
Total Wine & More, Potomac, MD

Software Engineer II
Raytheon, Annapolis, Junction, MD

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