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MCM TUESDAY

News and Intelligence for the Multichannel Merchant

July 9 , 2013

MCM Tuesday
 
Gary Friedman Back as Chairman and Co-CEO at Restoration Hardware
Oriental Trading Company Acquires Mindware
Can Social Login Really Make a Difference?
How to Reach the Constantly Connected Digital Shopper
Multichannel Merchant’s Strategic Guides
The B2B Buyers Journey

Gary Friedman Back as Chairman and Co-CEO at Restoration Hardware

By Tim Parry

Less than a year after announcing he was stepping down as chairman and Carlos Alberini's co-CEO, Gary Friedman has returned to that position at Restoration Hardware Holdings.

FULL ARTICLE

Oriental Trading Company Acquires Mindware

By Daniela Forte

Oriental Trading Company, a party supplies merchant, announced on June 27 it has acquired MindWare, a retailer of educational toys for children.

FULL ARTICLE

Can Social Login Really Make a Difference?

By Erin Lynch

Logging on a retail site should be fast, easy, and stress-free but it can be more of a juggling act for consumers who can’t remember their passwords and ultimately leaving a site. In fact, according to a recent survey, of those users who do not remember their information, 70% will leave. But retailers and shoppers found a new and faster way to stay engaged: the social login.

FULL ARTICLE

How to Reach the Constantly Connected Digital Shopper

By Erin Lynch

The modern day consumer is constantly connected no matter where they shop. It could be by using their smartphone to showroom in store, reading an email on a mobile device, or by interacting with a brand on Facebook. Even though a consumer is always connected to the digital world, it doesn’t necessarily mean they are connecting with your brand the way you’d like.

FULL ARTICLE

Multichannel Merchant’s Strategic Guides

By Tim Parry

The Operations & Fulfillment and Marketing & Ecommerce guides contain research results, best practices, thought leadership and ideas, key technology category comparisons, analysis, and more.

FULL ARTICLE

The B2B Buyers Journey

By Daniela Forte

There are five key data points to consider with the B2B buyers journey, according to this infographic by Madison Logic. A couple of key points, according to the infographic are that 50% of leads are qualified but not yet ready to buy, only 25% of leads are legitimate and should advance to sales.

FULL ARTICLE

Related Whitepapers

eBook: eCommerce 201: 5 Strategies & 15 Best Practices You Need to Know to Grow Your Revenue

10 Amazon Mistakes You're Probably Making & How To Fix Them!

Digital Customer Experience Trends to Watch, 2013

Let the Buyer Be Your Guide: Leveraging Buyer Behavior in a Multichannel World

Customer Service Requires Synergy, Not Silos

Putting Social to Work for Your Business

Managing the Social Media Mix White Paper

5 Reasons Why Preference Management Is Good For Marketing ROI

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