| MCM TUESDAY
News and Intelligence for the Multichannel Merchant March 03 , 2014 |
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| Holiday 2014 Expectations are High
By Tim Parry The 2013 holiday season showed excellent ecommerce growth. But thanks to some unforeseen consumer trends, the best laid plans of retailers went awry. By analyzing holiday 2013 customer shopping pattern, merchants should be all set for the 2014 holiday season. |
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| The Home Depot Names Craig Menear U.S. Retail President
By MCM Staff Home Depot has announced that Craig Menear has been named the U.S. Retail President. In his new role, Menear will add responsibility for all of Home Depot's U.S. store operations, with Marvin Ellison, executive vice president, U.S. stores, reporting to him. |
| 2014 Trends and Priorities for Customer-Driven Commerce
By Ken Burke To keep up with consumers’ expectations and compete with the biggest online brands, it’s more important than ever for merchants to master two key principles: giving consumers what they want, where they want it. |
| How Nicole Miller Built its Omnichannel Strategy
By MCM Staff Nicole Miller is reaping the benefits of its omnichannel strategy, merging data from both ecommerce and in-store environments to provide a formidable marketing strategy aimed at boosting sales, all while giving consumers what they want, when they want it. |
| Lessons Learned: The iOS 7 Transition for Retail Apps
By Bob Moul iOS 7 is proving that retailers can no longer afford to ignore the app channel, or publish an app once and then leave it to languish. The app revolution is happening, and it's sweeping the retail industry along with it, whether individual companies decide to participate or not. |
| Optimize Omnichannel Engagement with Actionable Consumer Insights
By Ellen Shannon Multichannel Merchant recently conducted a deep-dive research study, sponsored by Neustar, that gets to the heart of what companies are thinking about how they use, or want to use, data-driven consumer insights to create omnichannel engagement with customers and prospects. This research will show how your company stacks up, and you’ll learn how to improve your omnichannel engagement through use of actionable consumer insights. |
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