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MCM TUESDAY

News and Intelligence for the Multichannel Merchant

May 13 , 2013

MCM Tuesday
 
ProQuest Uses ForeSee to Measure Web Customer Experience
The New Paradigms of Retail Analytics
USPS Looking into Possible Postage Increase
Solutions to Prevent Rising Postage Costs for Catalogers
Mobile Commerce to Account for 24% of Total Ecommerce Sales by 2015
Non-store Retail Sales Increase 1.4% in April

ProQuest Uses ForeSee to Measure Web Customer Experience

 

Research solution provider leverages findings to meet and exceed expectations of multiple audiences Download image ANN ARBOR, Mich., May 13, 2013 /PRNewswire/ -- ForeSee, the global leader in technology-driven customer experience analytics, today announced that ProQuest, an information firm central…

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The New Paradigms of Retail Analytics

By Daniela Forte

Analytics are rapidly transforming and Vinod Kumar, eCommerce strategist for Demandware shared some of the highlights from a particular session he attended during the Demandware XChange Conference that covered the evolving usage of analytics within a retail organization, in a blog post. Speakers for the session included Greg Girard of IDC Retail Insights, John Esquire of eCommera, and Cortney Easterwood of Demandware.

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USPS Looking into Possible Postage Increase

By Erin Lynch

The United States Postal Service will soon “look into” raising the postage rate for various types of mail commonly used by consumers and businesses that mail periodicals, magazines, newspapers and marketing material.

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Solutions to Prevent Rising Postage Costs for Catalogers

By Daniela Forte

There are solutions catalogers can do to safeguard their catalog from rising postage costs.  In a hand-out at the American Catalog Mailers Association’s National Catalog Forum in Washington, D.C., Quad/Graphics offered eight solutions to prevent rising postage costs. Here are the eight smart solutions from Quad/Graphics:   Co-Mail:  It will optimize your presort savings and build [...]

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Mobile Commerce to Account for 24% of Total Ecommerce Sales by 2015

By Daniela Forte

U.S. mobile commerce in retail sales are expected to account for 24% of total ecommerce sales by 2015, according to an infographic by Invesp Consulting. The infographic projected growth for 2013 and beyond.

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Non-store Retail Sales Increase 1.4% in April

By Daniela Forte

Non-store retailers’ sales increased 1.4% seasonally-adjusted month-to-month and increased 19.0% unadjusted year-over-year. At the same time, retail sales rebounded in April and increased 0.6% and increased 3.9% unadjusted year-over-year., according to a press release by the National Retail Federation.

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