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MCM TUESDAY

News and Intelligence for the Multichannel Merchant

September 23 , 2013

MCM Tuesday
 
The Economic Case Against an Exigent Postage Increase
Marketplace Fairness Act Needs to be Streamlined
Top 5 User Testing Tips for Shopping Cart Success
Kohl’s Expects to Hire 50,000 Holiday Employees
Making the Most of Marketing Resources: How You Can Boost Performance and ROI
Executive Summary: Fraud Prevention and Payment Management

The Economic Case Against an Exigent Postage Increase

By Jim Coogan

The Board of Governors of the USPS may vote this month on an exigent postage increase. See what the economic case for catalog mail needs to include.

FULL ARTICLE

Marketplace Fairness Act Needs to be Streamlined

By Arien Gessner

The Marketplace Fairness Act of 2013 would give states broad power to enforce tax collection on remote sellers. But Congress could learn a lesson from the Streamlined Sales and Use Tax Agreement.

FULL ARTICLE

Top 5 User Testing Tips for Shopping Cart Success

By Tim Parry

Usability testing can help store owners improve their shopping carts to eliminate any anxiety or confusion throughout the checkout process and lead customers seamlessly through the conversion funnel. To help owners utilize usability testing to beat the shopping cart abandonment average, we’ve pulled together this list of the top five user testing tips for ecommerce.

FULL ARTICLE

Kohl’s Expects to Hire 50,000 Holiday Employees

By Erin Lynch

In anticipation of the upcoming holiday shopping season, Kohl’s announced that it will hire 50,000 seasonal employees nationally in various in-store, distribution center, and customer service positions.

FULL ARTICLE

Making the Most of Marketing Resources: How You Can Boost Performance and ROI

By MCM Staff

LIVE WEBINAR: SEPTEMBER 26, 2013 @ 2.00 p.m. ET The overall marketing mix is expanding much faster than marketing budgets because of the explosion of social, mobile and big data capabilities. To keep pace, marketing organizations must become savvier and manage operations and resources more efficiently. A more efficient marketing organization frees up more money […]

FULL ARTICLE

Executive Summary: Fraud Prevention and Payment Management

By Erin Lynch

As more shoppers are making their purchases globally and consumers are demanding faster shipping times, the threat of fraud for both consumers and retailers is growing rapidly. In this Executive Summary from Multichannel Merchant, you will learn: Which technologies merchants use to reduce the risk of fraud. Best practices for combating fraudulent activity. Strategies for […]

FULL ARTICLE

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Let the Buyer Be Your Guide: Leveraging Buyer Behavior in a Multichannel World

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