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The News, Commentary & Events that Shaped Commerce This Week
week of 1/8/2016 |
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| Week in Review: Macy's Downfall Sends an Omnichannel Message |
| Despite all the doom and gloom news that came out of Macy's, Inc. on Jan. 6, chairman and CEO Terry Lundgren said its omnichannel investments are paying off. It's hard to argue against that: In November and December, the company filled nearly 17 million online orders at macys.com and bloomingdales.com. But Macy's really has the same problem other omnichannel retailers are experiencing. They are sacrificing store-level salespeople at the expense of technology, and not finding a happy medium to make the omnichannel experience a positive one.…» |
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| Hudson’s Bay Company to Acquire Gilt |
| Hudson's Bay Company announced that it has entered into a definitive agreement to acquire Gilt Groupe Holdings, Inc. for $250 million in cash, subject to customary requirements.…» |
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| Sales From Smartphones up 53%, but Online Retailers Struggle to Find Growth |
| Maybe the year of mobile commerce FINALLY arrived. Retailers said sales from smartphones grew 53% year-over-year, according to the State of Retailing Online 2016, conducted by Shop.org, Forrester Research, and Bizrate Insights. But there's a catch: despite increased investments in mobile technology, more ecommerce retailers said they are struggling to find growth.…» |
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| Wayfair.com Mobile App Surpasses 2 Million Downloads |
| Wayfair’s mobile shopping activity points to an upward trend in mobile traffic with the majority of traffic to Wayfair occurring on phones and tablets. Phone traffic has been sharply on the rise throughout 2015 as consumers have been switching from PCs and tablets to the phone.…» |
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