Multichannel Merchant Week In Review The News, Commentary & Events that Shaped Commerce This Week

week of 10/21/2016
Improving the Delivery Experience with Transparent Customer Communication
With customer expectations rising, merchants are turning to personalized customer delivery for their next competitive advantage. Personalizing the delivery experience requires knowledge of the order and customer history to map to the best method of delivery. Download this report on improving your customer’s delivery experience and learn how to manage customer expectations and increase loyalty, why consumers want to be kept in the loop regarding shipping and delivery dates, how you can own the last-mile delivery experience this holiday season, and more.…»
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Save the Date: Operations Summit 2017

March 27-29, 2017 | Pittsburgh PA

Tips and strategies to re-think your customers’ path to purchase

Merchants Need to Prepare for New Visa Claims Resolution Process Changes
Visa recently announced forthcoming changes to its claims resolution process. Monica Eaton-Cardone, co-founder and COO of Chargebacks911, examines what these updates will mean for ecommerce merchants, and shares advice on how best to prepare for them.…»
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Volusion Sells Mozu to Kibo
Volusion has sold Mozu, its enterprise-level ecommerce platform, to Kibo. With the sale, Volusion founder and CEO Kevin Sproles said he hopes to strengthen Volusion's presence in the SMB ecommerce space and advance its core product, and feels confident that……»
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Google Your Way to Better Digital Marketing Campaigns

Free On Demand Webinar

Tips and strategies to re-think your customers’ path to purchase.

USPS Requests Parcel Rates Increases for 2017
The USPS is requesting a Priority Mail rate increase of 3.9% and 3.3% for Priority Mail Retail. This compares to increases of 4.9% for both UPS and FedEx. See what prices are being proposed across all of its parcel products.…»
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Walmart and Expand China Partnership
Three months after entering into a strategic alliance to expand the breadth and convenience of online shopping options for Chinese consumers, Walmart and have announced a series of new ways for customers to access high-quality products from around the world. The initiatives include exclusive Sam’s Club store and a Walmart cross-border store on the platform and two-hour delivery from Walmart stores. …»
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Multichannel Merchants Source Directory
Contact Cynthia Foristel via email,, or phone, (203) 899-8482, to list your company for year round exposure and to discuss listing discounts.
Why Google Product Listing Ads Can Benefit Your Business
Google is one of the most popular sites where shoppers searching for products, whether it is on smartphones, tablets or desktops. Google product listing ads are an effective way to get in front of your customer especially with the holidays coming up. Find out why Link Walls of ChannelAdvisor says Google product listing ads are important for your business.…»
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