Multichannel Merchant Week In Review The News, Commentary & Events that Shaped Commerce This Week

week of 2/17/2017
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Once again the team at Multichannel Merchant is conducting the annual MCM Outlook survey, which covers every aspect of ecommerce, marketing and operations in the world of direct-to-customer and omnichannel businesses. Please take a few minutes to complete the survey, and be entered to win a $500 American Express gift card, courtesy of MCM. You'll also be providing valuable data that helps shape our coverage of the industry in 2017 and beyond.…»
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L.L. Bean Looks to Update Free Shipping, Returns Policies
In an effort to remain competitive and cut costs, iconic brand L.L. Bean is considering changes to its famous free shipping and returns. This follows policy changes instituted last year by Nordstrom, another brand famous for its generous returns policy.…»
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Ecommerce Spending Increases 18% to $109.3 Billion in Q4 2016
Ecommerce spending increases 18% in Q4 2016, bringing it to a total of $109.3 billion. See which channel is driving the most traffic for retailers and what it means for their business. …»
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When Politics and Retail Collide
Retailers are continuing the “dump Trump” trend, at least in terms of products bearing his family name, as the controversial businessman-turned-president makes moves executives have concerns about – or as they anticipate or experience customer blowback. See which brands and retailers are taking the stand against President Donald Trump and what it means for each of them. …»
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Michael Kors Expands Store Pickup to All U.S. Locations
Having seen success in a 10-store pilot of buy online, pickup in store (BOPIS) program in the third quarter of 2016, Michael Kors plans to roll it out across all of its 300-plus U.S. locations this quarter. The company has also seen success with its new line of wearable technology, and is continuing its pullback from the wholesale channel.…»
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Walmart Acquires Moosejaw for $51 Million
Walmart has acquired Moosejaw for $51 million. See what this means for the outdoor apparel and gear retailer and for Walmart.…»
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