Multichannel Merchant Week In Review The News, Commentary & Events that Shaped Commerce This Week

week of 6/9/2017
J.Crew Names James Brett As New CEO
J.Crew Group, Inc. announced that it has named James Brett as Chief Executive Officer. Brett, an executive with more than 25 years of retail experience, most recently served as President of specialty home furnishing company West Elm. See what Brett and J. Crew executives had to say about the new position. …»
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Growth in Cross-Border, Mobile Cited in Ecommerce Report
Nearly half of U.S. consumers made a cross-border purchase last year, according to the 2017 Pulse of the Online Shopper report from UPS and comScore, up 4% from the prior year, indicating a growing interest in overseas goods. See what other results the report found, including findings on omnichannel habits and mobile commerce.…»
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Williams-Sonoma Inc. Announces Leadership Transitions
Williams-Sonoma Inc. announced several key leadership transitions. See what these moves are and what they will mean for the brands. …»
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Sephora Using Mobile Across Entire Customer Journey
Sephora views mobile as a key part of the customer journey, and therefore it is doing everything to allow customers to discover, play and learn online and in-store. Here is how is Sephora is engaging the customer throughout the entire customer journey. …»
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MCM Outlook 2017: Ecommerce Growth in Double Digits
According to the MCM Outlook 2017 survey, merchants saw ecommerce sales grow an average of 12.2% in 2016, close to U.S. Commerce Department growth estimates. In this report, find out what ecommerce initiatives are gaining traction, including mobile-first design and virtual assistants, as well as the latest on the Amazon-Walmart ecommerce war. …»
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