Multichannel Merchant Week In Review The News, Commentary & Events that Shaped Commerce This Week

week of 7/8/2016
B2B Midmarket Sellers Prefer Unified Ecommerce Solution for Omnichannel Success
In a recent study from Forrester Consulting and commissioned by NetSuite, midmarket business sellers say their next ecommerce investment will be a unified commerce single-stack solution for their ecommerce and back-end systems. Respondents cited better customer experience, improved costs savings and the agility to remain competitive as top reasons for migrating customers to their ecommerce channel. See what other results were found in this study. …»
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PetSmart Selects OMS from Manhattan Associates for Omnichannel
PetSmart has selected an enterprise Order Management System (OMS) to help fuel its omnichannel operations, including it additional ecommerce platforms such as and See how the system will help PetSmart get orders to online shoppers when and how they want them, enabling new features such as subscription and customized home delivery services.…»
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Bath & Body Works Wins Best Packaging Experience Award
For the second year in a row, Bath & Body Works won the award for best packaging in Multichannel Merchant's Excellence in Customer Experience Awards. See how the company excels in this category, and learn some tips you can apply to your business.…»
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Why a Unified Commerce Platform is a Must for Business Growth
To be successful in omnichannel commerce merchants must have the proper technology in place to enable cross communication and enable success.
Staples Looks to Exit Europe
Is Staples looking to exit Europe? It certainly looks that way as CEO and chairman Ronald Sargent said the company has been challenged by weak results in Europe. See what strategic plans Staples has moving forward with its global operations. …»
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Prime Day Primer: 6 Things You Need to Know About Prime Day 2016
Amazon has announced that its second-annual Prime Day selling event will be held on July 12, and is pulling out all stops to make sure the negative feedback it received last Prime Day is not repeated. Here are 6 things you need to know about Prime Day 2016, whether you're a Prime seller on the Amazon marketplace, or are just watching from the sideline.…»
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