Multichannel Merchant Week In Review The News, Commentary & Events that Shaped Commerce This Week

week of 07/15/2016
Pet Valu and Pet Supermarket Merge
Pet Valu and Pet Supermarket have merged to create the third largest pet specialty retailer and the largest small format, neighborhood, pet specialty retailer in North America. The combined business, Pet Retail Brands, will generate approximately $1 billion in system-wide retail sales across the US and Canada.…»
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SMB Ecommerce Shippers Diversifying Carrier Services
SMB online retailers are using multiple carriers to get better pricing and eliminate the risk of keeping all their eggs in one basket, according to a new study from Accenture. See what carrier capabilities are most critical to them, and what they're looking for in terms of cross-border services.…»
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There's a New Leadership Team at Burberry
Burberry has announced new leadership roles for its senior team. Here's who is taking on new leadership roles as Burberry's president, CEO, CFO, and COO.…»
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Why a Unified Commerce Platform is a Must for Business Growth
To be successful in omnichannel commerce merchants must have the proper technology in place to enable cross communication and enable success.
Olark Launches Hummingbird Mobile-Friendly Live Chat Experience
Olark Live Chat introduced Hummingbird, a mobile-friendly version of its live chat experience. Ideal for chat on smaller screens, Hummingbird helps small- to mid-sized businesses talk to customers who are making a purchasing decision on a handheld device.…»
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Prime Day Huge For Amazon, But Rising Tide Didn’t Lift All Boats
Amazon had a massive Prime Day, reporting its biggest sales day ever, surpassing even its results on Black Friday or Cyber Monday as it overcame checkout glitches and social media grumbling. But some sellers said their results weren’t as off the charts as those of Amazon itself. See what else took place on Amazon's much-promoted 21st anniversary.…»
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