By Daniela Forte
One of the goals of almost every merchant is to get the front and back end of the business working together seamlessly. The quickest and easiest way to do that, according to Wrigleyville Sports, is to get the entire team on the same page and sharing ideas on shipping, inventory, and ecommerce as a whole. Here's why your front and back-ends need to be on the same page.
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7 Reasons To Consider Responsive Design for Your Company’s Next Generation Website
If they haven’t already, marketers everywhere should be considering how to revamp their digital marketing strategy to cope with the mobile takeover. Make no mistake about it, the mobile revolution isn’t coming – it has arrived. Creating a web strategy to deal with the rise of mobile devices boils down to three primary options: Developing a Native App, designing a separate Mobile Site, or recalibrating your primary website with Responsive Design. Using insight from industry experts and in-depth research data, our latest eBook, “Seven Reasons to Consider Responsive Design for Your Company’s Next Generation Website,” explores the advantages of using Responsive Design to take your web presence into the mobile era.
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By Tim Parry
The words "free shipping" may make operations managers cringe, but it doesn't mean it has to kill a merchant's bottom line. Here's what motivates customers of Vermont Teddy Bear and Spreadshirt to pull the trigger on free shipping deals, and why it's okay to have free shipping as a regular, every day option.
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By Erin Lynch
With 75% of consumers stating they have posted a negative comment on a social media site after experiencing poor customer experience, it is imperative now more than ever for retailers to get their contact center in sync with social media sites such as Facebook and Twitter.
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By Daniela Forte
As part of its “Fab Smile Guarantee” initiative, Fab.com announced the implementation of free shipping, free returns and price matching guarantees last week, according to a blog post by founder and CEO Jason Goldberg.
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By Erin Lynch
Amazon has opened an 80,000 square-foot contact center in Kentucky this month and while the customer service center is the first of its kind there, it joins four other fulfillment centers across the Bluegrass State.
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By Erin Lynch
We are in the midst of designing our new Operations Summit t-shirt for our 2014 conference! Our offices are buzzing with ideas but decided the ultimate t-shirt design should be chosen by you. Let us know which t-shirt you like best and vote now!
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eBook: eCommerce 201: 5 Strategies & 15 Best Practices You Need to Know to Grow Your Revenue
What you have in your hands is the exclusive pre-release edition of this “text book” that has not been offered publicly. This eBook will grow as eCommerce evolves and the content will be updated and refined to bring you the latest, most relevant strategies and best practices. This eBook has two main parts, one on executive strategy and another on best practices. The strategies and best practices in this eBook stand out as stories and can be read individually. Read this eBook however you like; start from the bottom or skip to the section you’re most interested in and cover the rest later. We hope you enjoy reading the eBook!
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The Operations Summit is the only event of its kind exclusively about ecommerce and catalog direct-to-customer operations & fulfillment. Hundreds of high level decision makers will be in attendance in Indianapolis for the 2014 Operations Summit. Register early to take advantage of our best price discounts!
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