 |
 |
About Sterling Commerce
Sterling Commerce helps 80% of the FORTUNE® 500 thrive in a global economy. We provide innovative solutions to process integration challenges between companies and their customers, partners, and suppliers to help them achieve higher levels of performance - and business without borders. With over 30,000 customers worldwide, we have unparalleled experience in the retail, consumer packaged goods, manufacturing, financial services, logistics, and telecommunications industries. Sterling Commerce is an AT&T (NYSE:T) company. Learn more at www.sterlingcommerce.com. |
|
|
Sterling Commerce Resources
Cross-channel selling and fulfillment kit featuring the IDC white paper,
Distributed Order Management: Maximizing Customer and Partner Sales Online
What is distributed order management (DOM)? With the arrival of enterprise ebusiness systems, order management is being revolutionized. Global enterprises that seek to be more customer-responsive are extending their selling models to their channel partners, suppliers, and customers. To solve their complex order management issues in dealing with these external constituencies, these enterprises must go beyond their ERP, CRM, and legacy systems. This IDC white paper examines the growing importance of distributed order management and how a modular, service-oriented ebusiness solution can help integrate and optimize seven critical processes: marketing, guided selling and configuration, quotes and proposals, order management, account management, product and catalog management and pricing. (Cross-channel selling and fulfillment kit--Link)
Please visit our web site to learn more: http://www.sterlingcommerce.com
|
