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MULTICHANNEL MERCHANT » EXECUTIVE SUMMARY
While overall return rates are not increasing dramatically, they are on the rise, forcing ecommerce merchants to optimize their supply chain squeeze as much value as they can out of returned merchandise.
According to MCM Outlook 2014, 56% of retailers said within the next 12 months they would be doing a complete redesign of their websites. User experience is key.
The message in 2015 for merchants is simple: if you haven’t developed an omnichannel strategy, develop one now. And if you have an omnichannel strategy in place, continue to refine it. The ecommerce numbers alone show that omnichannel activity will bring ROI. But as ecommerce continues to make waves and garner deserved attention, the volume […]
Big data provides retailers in today’s omnichannel world an inside look at how they can improve both their websites and in-store experiences for customers. See which data will be able to help your business.
Payment by credit card continues to predominate worldwide, but alternative payment methods such as e-wallets are on the rise and outpace the growth of credit card use. Learn more about the present and future of global payments in this executive summary from Multichannel Merchant.
There are several perennial challenges facing operations and fulfillment professionals. In this executive summary, several operations executives tell you how to address these challenges. Get your digital download today.
The opportunity for U.S.-based merchants to sell globally is there, but many remain hesitant to jump into the global waters. But there’s not one set blueprint to grow your cross-border business, as each individual merchant needs to consider several factors based on their goods and needs.
Delivering a consistently stellar customer experience continues to fuel changes in how merchants get items from point of sale to the doorstep.
A personalized ecommerce experience has become just as important to consumers as price. And retailers need to get on board with that message.
Like it or not, returns happen; an unsatisfactory returns protocol will affect your bottom line and customer satisfaction. However, the returns headache can be avoided for both the merchant and the consumer, just as long as the right steps are taken. In this executive summary from Multichannel Merchant, you will learn: How to develop a […]
by Curt Barry
Posted 3 days ago
by Tommy Kelly
Posted 3 days ago