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MULTICHANNEL MERCHANT » EXECUTIVE SUMMARY
executive summaryAug 18, 2015 4:37 PM By Daniela Forte
Marrying the brand experience across channels from offline to online is important today. Retailers should make sure they are selling where the consumers are.
executive summaryAug 13, 2015 9:35 AM By Tim Parry
Multichannel Merchant’s MCM Outlook 2015 results show that 57.7% of retailers have an m-commerce site, and that’s up significantly from the nearly 40% who said they had one in 2014. Here’s what MCM Outlook 2015 uncovered about the world of ecommerce.
executive summaryJul 29, 2015 6:14 PM By Tim Parry
Even if you are not trying to sell your inventory internationally, chance are, more than 10% of your ecommerce site traffic – and more than 7% of your ecommerce sales – is cross-border. Imagine how much higher those numbers would be if you put a cross-border ecommerce strategy in place?
executive summaryJul 15, 2015 1:38 PM By Daniela Forte
Today merchants are using catalogs for a myriad of reasons that range from establishing their brand awareness to driving consumers to the web and sell products. See what retailers are saying about the state of the catalog.
executive summaryJul 10, 2015 1:11 PM By Tim Parry
Another IRCE has come and gone, and attendees left thinking we’re much closer to a true omnichannel shopping experience than at this time last year. In this report by Multichannel Merchant, you will learn what we learned at IRCE 2015, including…
executive summaryJul 09, 2015 9:21 AM By Tim Parry
Summer’s here and the time is right… for buying a new cooler. Your potential customer needs to replace his aging one, but how will you capture this impulse buyer?
executive summaryJun 25, 2015 9:37 AM By Daniela Forte
Product recommendations and ratings and reviews are both an important part of the personalized customer experience. Using these two tactics allows your customers to make smart purchase decisions and keeps them loyal to your brand. Using ratings and reviews as a strategy helps leverage product recommendations to show high-rated products more often.
executive summaryJun 22, 2015 6:43 PM By Tim Parry
This year, Multichannel Merchant set out to identify and recognize the leaders in customer experience—the companies that routinely excel at every phase of the ecommerce sales experience. These are their secrets to success
executive summaryJun 16, 2015 3:30 PM By Daniela Forte
Making your customers feel important in all facets of the shopping experience is important. The best way to do that is to personalize the customer experience at every touch point throughout the shopper’s journey. read more in this executive summary from Multichannel Merchant.
executive summaryMay 28, 2015 3:34 PM By Tim Parry
The decision by UPS and FedEx to expand DIM weight pricing in January 2015 to parcels under three cubic feet was one of biggest changes to hit retail shippers in years. Here’s how dimensional weight pricing has forced shippers to rethink their entire approach to packaging and shipping, as millions of items that had been billed based on weight alone are now subject to a calculation based on weight and package dimensions.