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MULTICHANNEL MERCHANT » EXECUTIVE SUMMARY
executive summaryJan 22, 2015 10:43 AM By Daniela Forte
According to MCM Outlook 2014, 56% of retailers said within the next 12 months they would be doing a complete redesign of their websites. User experience is key.
executive summaryNov 25, 2014 1:57 PM By Tim Parry
The message in 2015 for merchants is simple: if you haven’t developed an omnichannel strategy, develop one now. And if you have an omnichannel strategy in place, continue to refine it. The ecommerce numbers alone show that omnichannel activity will bring ROI. But as ecommerce continues to make waves and garner deserved attention, the volume […]
executive summaryNov 17, 2014 11:11 AM By Daniela Forte
Big data provides retailers in today’s omnichannel world an inside look at how they can improve both their websites and in-store experiences for customers. See which data will be able to help your business.
executive summaryNov 17, 2014 11:09 AM By Tim Parry
Payment by credit card continues to predominate worldwide, but alternative payment methods such as e-wallets are on the rise and outpace the growth of credit card use. Learn more about the present and future of global payments in this executive summary from Multichannel Merchant.
executive summaryOct 09, 2014 2:42 PM By Mike O'Brien
There are several perennial challenges facing operations and fulfillment professionals. In this executive summary, several operations executives tell you how to address these challenges. Get your digital download today.
executive summaryOct 08, 2014 2:42 PM By Tim Parry
The opportunity for U.S.-based merchants to sell globally is there, but many remain hesitant to jump into the global waters. But there’s not one set blueprint to grow your cross-border business, as each individual merchant needs to consider several factors based on their goods and needs.
executive summaryAug 19, 2014 8:57 AM By Mike O'Brien
Delivering a consistently stellar customer experience continues to fuel changes in how merchants get items from point of sale to the doorstep.
executive summaryJun 18, 2014 7:14 PM By MCM Staff
A personalized ecommerce experience has become just as important to consumers as price. And retailers need to get on board with that message.
executive summaryApr 11, 2014 9:43 AM By Erin Lynch
Like it or not, returns happen; an unsatisfactory returns protocol will affect your bottom line and customer satisfaction. However, the returns headache can be avoided for both the merchant and the consumer, just as long as the right steps are taken. In this executive summary from Multichannel Merchant, you will learn: How to develop a […]
executive summaryMar 12, 2014 10:22 AM By Tim Parry
Target, Neiman Marcus and Michaels are not the first merchants to have customer data compromised by a cyber-attack, nor will they be the last.