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MULTICHANNEL MERCHANT » EXECUTIVE SUMMARY
executive summaryJul 15, 2015 1:38 PM By Daniela Forte
Today merchants are using catalogs for a myriad of reasons that range from establishing their brand awareness to driving consumers to the web and sell products. See what retailers are saying about the state of the catalog.
executive summaryJul 10, 2015 1:11 PM By Tim Parry
Another IRCE has come and gone, and attendees left thinking we’re much closer to a true omnichannel shopping experience than at this time last year. In this report by Multichannel Merchant, you will learn what we learned at IRCE 2015, including…
executive summaryJul 09, 2015 9:21 AM By Tim Parry
Summer’s here and the time is right… for buying a new cooler. Your potential customer needs to replace his aging one, but how will you capture this impulse buyer?
executive summaryJun 25, 2015 9:37 AM By Daniela Forte
Product recommendations and ratings and reviews are both an important part of the personalized customer experience. Using these two tactics allows your customers to make smart purchase decisions and keeps them loyal to your brand. Using ratings and reviews as a strategy helps leverage product recommendations to show high-rated products more often.
executive summaryJun 22, 2015 6:43 PM By Tim Parry
This year, Multichannel Merchant set out to identify and recognize the leaders in customer experience—the companies that routinely excel at every phase of the ecommerce sales experience. These are their secrets to success
executive summaryJun 16, 2015 3:30 PM By Daniela Forte
Making your customers feel important in all facets of the shopping experience is important. The best way to do that is to personalize the customer experience at every touch point throughout the shopper’s journey. read more in this executive summary from Multichannel Merchant.
executive summaryMay 28, 2015 3:34 PM By Tim Parry
The decision by UPS and FedEx to expand DIM weight pricing in January 2015 to parcels under three cubic feet was one of biggest changes to hit retail shippers in years. Here’s how dimensional weight pricing has forced shippers to rethink their entire approach to packaging and shipping, as millions of items that had been billed based on weight alone are now subject to a calculation based on weight and package dimensions.
executive summaryMay 19, 2015 5:36 PM By Mike O'Brien
While presenting a number of risks and some significant barriers to entry, global ecommerce represents a massive opportunity and more retailers are jumping onboard as solutions for addressing cross-border business become more readily available.
executive summaryApr 27, 2015 1:53 PM By Brian Kelly
In this executive summary on global payment methods from Multichannel Merchant, learn best practices to implement when facilitating cross-border online payments.
executive summaryApr 15, 2015 1:26 PM By Daniela Forte
If there is anything we learned at all from 2014, it’s that merchants need to be different from their competitors in all facets of the business, especially the shipping and delivery portion of their business.
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