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MULTICHANNEL MERCHANT » EXECUTIVE SUMMARY
executive summarySep 28, 2013 3:07 PM By Erin Lynch
Merchants struggle to address the time it takes to complete a returns transaction to the moment of initiation until the moment the order is placed back in inventory. But that doesn’t mean merchants are looking at returns as a lost cause or as an accepted loss of time and money.
executive summarySep 28, 2013 3:06 PM By Tim Parry
With U.S. ecommerce sales surpassing the $200 billion mark it is increasingly important that merchants develop a process to integrate sales channels and manage fulfillment efficiently and effectively. Here’s how you should manage your warehouse to accommodate today’s demanding omnichannel customers.
executive summarySep 28, 2013 12:31 PM By Erin Lynch
Sending a package is no longer just about putting a SKU in a box and sending it off to the customer; it’s equally about first impressions and making the package a brand ambassador. Here’s what you’ll learn from this executive summary from Multichannel Merchant.
executive summarySep 20, 2013 3:24 PM By Erin Lynch
Managing inventory can be quite the head scratcher. An ineffective inventory strategy leads to slow moving inventory, an increase in picking errors, and missed sales opportunities. Learn more from this executive summary from Multichannel Merchant.
executive summarySep 20, 2013 10:10 AM By Tim Parry
While contact centers have been built around telephone technologies, customer-facing employees need to interact with customers across all communication channels. Here’s a look at what you need to do to create today’s customer-centric contact center.
executive summarySep 18, 2013 11:00 AM By Tim Parry
Shopping cart abandonment remains a major challenge for merchants, with the average online shopping cart abandonment rate at 75%. But that doesn’t mean you can’t win a cart abandoner back and convert him into a buyer.
executive summaryJul 17, 2013 1:14 PM By Erin Lynch
Both B2B and B2C merchants are stepping up their site search in an effort to convert browsers into buyers. But if it’s not done right, 73% of consumers will abandon a site out of pure frustration.
executive summaryApr 01, 2013 7:07 PM By Tim Parry
By providing “a single version of product truth,” the right PIM solution should enable a merchant to deal with the volume/complexity of product information needed for daily operations and strategic marketing.In this Executive Summary Report on Product Information Management (PIM), you will learn: The potential cost benefits and enhanced operational efficiencies gained with PIM solutions. […]
executive summaryMar 30, 2013 11:24 AM By MCM staff
Merchants face several hurdles with their email marketing campaigns. While several issues revolve around reaching an increasingly mobile audience
executive summaryMar 29, 2013 8:23 PM By Tim Parry
Executive Summary Email
Executive Summary Ecommerce
Executive Summary Catalog..
by Curt Barry
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