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TechnologyMar 09, 2014 4:40 PM By Robert DuRoss
In today’s hyper-connected environment, producing slow-loading or unavailable content is equal to providing no digital content at all. While the challenge to produce always-on, high-performing content is daunting, the truth is, it can be done. In fact, it starts with some relatively easy first steps.
TechnologyMar 09, 2014 2:57 PM By Jeff Baken
AmeriPride has turned its attention to improving its customer experience by developing a centralized disaster recovery program to protect its data. Here are four things AmeriPride looked for in a disaster recovery program.
TechnologyMar 05, 2014 1:21 PM By Erin Lynch
Target has announced that Beth Jacob, chief information officer, is resigning from her position as part of an “overhaul” of the retailer’s information security and compliance structure. Jacob’s resignation is effective March 5.
TechnologyFeb 26, 2014 8:05 AM By Tim Parry
What did the major data breach at Target mean for the merchant’s bottom line? It meant fewer consumers shopping at the mass merchant, as well as a $17 million net expense related to the data breach investigation. Target announced Wednesday that sales for its U.S. segment in the fourth-quarter decreased 6.6%.
TechnologyFeb 04, 2014 2:34 PM By MCM Staff
One Kings Lane announced it hired ecommerce veteran Arun Rajan as the new Chief Technology Officer. Rajan comes to One Kings Lane from Zappos, where he spent more than four years as chief technology officer.
TechnologyJan 26, 2014 11:55 AM By MCM Staff
The retail landscape of 2014 is more digital than ever before, and integrating store and online operations is a key focus for retailers as ecommerce capable solutions increasingly supplant traditional point-of-sale and mobile technologies.
TechnologyJan 01, 2014 8:30 PM By Graham Cooke
With the new year and new budget assessments upon us, this is a critical time for merchants to assess and reevaluate their strengths and opportunities. Marketers may experience many stages of resolutions, but to truly reap the benefits of 2014, all the following outlined should be realized.
TechnologyDec 06, 2013 3:45 PM By MCM Staff
As one of the most serious, but often most misunderstood, retail loss prevention issues, return fraud costs retailers billions of dollars every year.
TechnologyDec 06, 2013 1:22 PM By Erin Lynch
With the help of Bluetooth technology, shoppers can now tailor their shopping experience inside one of 254 Apple stores throughout the United States, through the new iBeacon mobile app.
TechnologyDec 04, 2013 1:00 PM By Christophe Marcant
As merchants continue to focus on improving customer loyalty moving into 2014, many are adopting Master Data Management technology in order to create a more rich and satisfying shopping experience across all channels. However, in order to achieve this and capitalize on peak buying seasons, retailers must gain greater control over product information and other master data in order to achieve omnichannel success.