Leadership Team ARCHIVE

Doug Mack Leaving One Kings Lane for Fanatics  Apr 10, 2014 5:24 PM By Tim Parry

Mack replaces Fanatics founder Alan Trager, who is retiring as CEO nearly two decades after transforming a single Jacksonville mall retail store into a billion-dollar sports ecommerce company.

Operations Summit Preview: Characteristics of Successful Start-ups  Apr 08, 2014 7:43 AM By Tim Parry

How can you set up your operation for success? Whether you use a third party or manage you own fulfillment operation, this session is a must.

Neiman Marcus Merging Stores and Online  Apr 02, 2014 1:25 PM By Tim Parry

Neiman Marcus Group, Inc. announced a series of organizational changes Wednesday. The merchant will merge the merchandising and planning organization for Neiman Marcus Stores and Neiman Marcus Online into a single team operating under the Neiman Marcus brand.

Jeff Gennette Named President of Macy’s Inc.  Apr 01, 2014 6:34 AM By Tim Parry

In this new role, Jeff Gennette will retain day-to-day responsibility for Macy’s merchandising functions, as well as oversight of marketing and macys.com.

Moosejaw and Patagonia Raise over $100,000 for Charity  Mar 24, 2014 12:28 PM By MCM Staff

Moosejaw teamed up with Patagonia to offer $10,000 to the three environmental charities that raised the most money in the Moosejaw X Patagonia Charity Challenge Thing.

Target CIO Resigns after Holiday Security Breach  Mar 05, 2014 1:21 PM By Erin Lynch

Target has announced that Beth Jacob, chief information officer, is resigning from her position as part of an “overhaul” of the retailer’s information security and compliance structure. Jacob’s resignation is effective March 5.

PetBox CEO Opens Up About Superman, the NFL, and Free Shipping  Mar 03, 2014 1:01 PM By Erin Lynch

Sean Conlon, the co-founder and CEO of PetBox, got candid with Multichannel Merchant and opened up about his preferences for free shipping, same-day delivery, which merchant is mastering the fulfillment space, and his dreams of playing in the NFL.

The Home Depot Names Craig Menear U.S. Retail President  Feb 28, 2014 11:23 AM By MCM Staff

Home Depot has announced that Craig Menear has been named the U.S. Retail President. In his new role, Menear will add responsibility for all of Home Depot’s U.S. store operations, with Marvin Ellison, executive vice president, U.S. stores, reporting to him.

Macy’s Addresses Omnichannel and Same-day Delivery  Feb 26, 2014 2:03 PM By Erin Lynch

While the fourth quarter showed a 1.6% decline in sales, Karen M. Hoguet, chief financial officer at Macy’s, said moving forward the retailer plans on making strides in its omnichannel fulfillment initiatives including buy online, pick up in-store, and same-day delivery.

It’s Customer Experience, Not Customer Service, at Moosejaw  Feb 21, 2014 10:48 AM By Erin Lynch

As the associate project manager at Moosejaw Mountaineering, Jerry Hoopfer prides himself on the fact that his staff has an unwavering ability to take ownership of customer contact. Hoopfer took some time to get candid about customer service, social media, and who, in his opinion, is mastering the customer service space right now in this Q&A with Multichannel Merchant.






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