Leadership TeamNov 13, 2013 1:42 PM By Tim Parry
Turnaround specialist Roland Smith was named chairman and CEO of Office Depot Inc. on Nov. 12, effective immediately, and replaces Office Depot’s Neil Austrian and OfficeMax’s Ravi Saligram, who were named co-CEOs of the merged company just last week.
Leadership TeamNov 02, 2013 10:19 PM By Maria Haggerty
Here are a few key requirements of a successful fulfillment strategy during the holidays when order volume can easily be 10 to 20 times higher than the busiest days during the year.
Leadership TeamNov 02, 2013 9:32 PM By Bill Connolly
Truly, times are good in the land of the marketer. However, the adoption of marketing automation for many organizations has been a less-than-simple process, and there are three common pitfalls that every marketer should avoid.
Leadership TeamOct 23, 2013 10:49 AM By Tim Parry
Kip Fulks has added President of Product to his current responsibilities as Under Armour’s Chief Operating Officer, while Henry Stafford is now serving as President of North America.
Leadership TeamAug 26, 2013 10:59 AM By Daniela Forte
Pet products merchants Ruffwear, Dog is Good, Pet Lifestyle And You and Pup-Pee Solutions have found ways to differentiate themselves and succeed in business. Here’s what these four merchants are doing to differentiate themselves in the crowded pet products category.
Leadership TeamAug 21, 2013 7:35 AM By Tim Parry
Executives from 11 companies share their reasons why the Marketplace Fairness Act would be a burden to their companies – and to their customers.
Leadership TeamJul 27, 2013 3:35 PM By Jai Williams
There are many killers that can bring about the death of a crosschannel marketing effort at different stages in its development. Here’s how to avoid them.
Leadership TeamJul 23, 2013 10:30 AM By Bob Webb
Anyone who has ever been responsible for ensuring that the right number of contact center agents are in their seats at the right time can tell you that producing an accurate schedule can be complex. If you are experiencing pain points in trying to produce an accurate forecast, you need a strategy that will help ensure you are maximizing available agents with call demand.
Leadership TeamJul 09, 2013 11:45 AM By Erin Lynch
William Lynch has resigned from his post as Barnes & Noble CEO effective immediately, according to a release issued by the retailers. The company also said that a replacement has yet to be named.
Leadership TeamJul 02, 2013 3:17 PM By Erin Lynch
Logging on a retail site should be fast, easy, and stress-free but it can be more of a juggling act for consumers who can’t remember their passwords and ultimately leaving a site. In fact, according to a recent survey, of those users who do not remember their information, 70% will leave. But retailers and shoppers found a new and faster way to stay engaged: the social login.