Leadership TeamOct 23, 2013 10:49 AM By Tim Parry
Kip Fulks has added President of Product to his current responsibilities as Under Armour’s Chief Operating Officer, while Henry Stafford is now serving as President of North America.
Leadership TeamAug 26, 2013 10:59 AM By Daniela Forte
Pet products merchants Ruffwear, Dog is Good, Pet Lifestyle And You and Pup-Pee Solutions have found ways to differentiate themselves and succeed in business. Here’s what these four merchants are doing to differentiate themselves in the crowded pet products category.
Leadership TeamAug 21, 2013 7:35 AM By Tim Parry
Executives from 11 companies share their reasons why the Marketplace Fairness Act would be a burden to their companies – and to their customers.
Leadership TeamJul 27, 2013 3:35 PM By Jai Williams
There are many killers that can bring about the death of a crosschannel marketing effort at different stages in its development. Here’s how to avoid them.
Leadership TeamJul 23, 2013 10:30 AM By Bob Webb
Anyone who has ever been responsible for ensuring that the right number of contact center agents are in their seats at the right time can tell you that producing an accurate schedule can be complex. If you are experiencing pain points in trying to produce an accurate forecast, you need a strategy that will help ensure you are maximizing available agents with call demand.
Leadership TeamJul 09, 2013 11:45 AM By Erin Lynch
William Lynch has resigned from his post as Barnes & Noble CEO effective immediately, according to a release issued by the retailers. The company also said that a replacement has yet to be named.
Leadership TeamJul 02, 2013 3:17 PM By Erin Lynch
Logging on a retail site should be fast, easy, and stress-free but it can be more of a juggling act for consumers who can’t remember their passwords and ultimately leaving a site. In fact, according to a recent survey, of those users who do not remember their information, 70% will leave. But retailers and shoppers found a new and faster way to stay engaged: the social login.
Leadership TeamJun 25, 2013 12:22 PM By Daniela Forte
Beauty retailer Ulta Beauty announced on June 24 the appointment of Mary Dillon as its new CEO and member of the Board of Directors effective July 1, according to a press release. Dillon will replace interim CEO Dennis K. Eck who will step down from his position at that time.
Leadership TeamJun 25, 2013 11:43 AM By Erin Lynch
After receiving backlash from customers over the firing of George Zimmer, the Board of Directors of Men’s Wearhouse issued a statement explaining why they fired him and gave an inside look into the internal struggle at the retailer.
Leadership TeamJun 20, 2013 1:49 PM By Erin Lynch
Customers and fans of Men’s Wearhouse took to Twitter this week to express their displeasure in the retailer’s decision to fire founder and Executive Chairman George Zimmer. Here are some of their tweets.
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