MULTICHANNEL MERCHANT » EXECUTIVE
Last year, Big Data seemed to be the buzzword at every marketing conference. If merchants adopted Big Data, great things would happen – namely, better targeting of their clients and prospects, and the greater ability to build 1-to-1 relationships. But there also seemed to be a Big Disconnect with Big Data. Back in the late […]
Brookstone announced that it has accepted the resignation of Stephen Bebis , its President and CEO and a member of the company’s Board of Directors, effective April 4. James M. Speltz , the Company’s Vice President, Chief Operating Officer has been appointed as the Company’s new President and CEO.
United Stationers Reports First Quarter 2013 Results (via PR Newswire) DEERFIELD, Ill., April 22, 2013 /PRNewswire/ — United Stationers Inc. (NASDAQ: USTR) reported results for the first quarter 2013. First Quarter Financial Summary Net sales of $1.25 billion were flat to the prior year’s first quarter sales after adjusting for one less workday in the […]
Goodreads will be joining the Amazon family. Amazon reached an agreement with Goodreads this week, the leading site for book recommendations that help people find and share books.
Net sales in Brookstone’s ecommerce channel increased $9.0 million, or 9.3%, to $105.4 million for the fiscal year ended Dec. 29.
One Kings Lane co-founder and Chief Merchandising Officer Susan Feldman sat down with CBS News’ Rebecca Jarvis.
Research shows that 77% of online shoppers use ratings and reviews when making purchase decisions, and 70% of online users trust consumer opinions posted online.
Although a new study by ThreatMatrix had found that 85% of retailers are calling cyber security a high priority within their organizations, 40% of the respondents said they have no online prevention measures in place.
The launch of AmazonSupply last April was touted by some industry experts as a win for B2B brands eager to claim their share of the online marketplace.
More merchants are monitoring social media in the contact center than offering live chat, according to the results of the MCM Outlook 2013 survey. According to the survey results, 46.5% of respondents are monitoring social media in the contact center, while just 21% are using live chat technology.