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MULTICHANNEL MERCHANT » FULL INFOGRAPHIC
Fulfilling orders is no longer about putting SKUs in a box and shipping products off to the consumer. Merchants are finding that order fulfillment is now a multifaceted operation which includes moving product, creating brand engagement, offering high quality customer service, and creating a lifetime customer.Here are 15 tactics you can use right now on how to delight customers from the warehouse floor up to the box is opened by the consumer.
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