Ecommerce ARCHIVE

NetSuite Acquires Retail Anywhere  Jan 10, 2013 9:47 AM By MCM staff

NetSuite Inc. today announced that it has acquired Retail Anywhere, a provider of multichannel retail management solutions designed to improve the retail customer experience. The acquisition builds on NetSuite’s SuiteCommerce platform.

3 Predictions for Small Merchants in 2013  Jan 03, 2013 10:19 PM By Fred Lizza

During the last year, we

10 Tips to Build a Multichannel B2B Ecosystem  Dec 28, 2012 2:07 AM By Michael Chuma

Building a multichannel ecosystem without upsetting existing channel relationships is a real challenge that requires balancing the concerns of referral and resale partners with the needs of end-customers. Aside from channel conflict, internal resistance can also make the transition difficult.

Best Buy Swaps Email Out for Live Chat  Dec 22, 2012 12:10 AM By Erin Lynch

Best Buy has removed the email contact from its customer service page. The company says the decision was based on consumer feedback, but others feel like it was based on poor performance.

Busting the Top 5 Ecommerce Myths  Dec 21, 2012 9:01 PM By Nicholas Fincher

Like it or not, there is an art to successfully running an ecommerce website. Although the web is filled with survey results, whitepapers, and research on how to make your site better, there is still a lot of misleading information out there that could get you into trouble. In this article, Nicolas Fincher will help clear the air and spotlighting 5 of the most common ecommerce myths.

Innotrac Releases SmartHub Findings on Ecommerce Experience  Dec 14, 2012 7:01 PM By MCM staff

Innotrac Corporation announced the results of its latest SmartHub eCommerce benchmark analysis, which was based on a sampling of orders placed in August of this year. The report evaluated over 100 merchants across 56 data points, tracking the entire eCommerce experience from ordering, to shipping, packaging, customer service, and returns.

Honeywell to Acquire Intermec for $600 Million  Dec 11, 2012 11:23 PM By Erin Lynch

Intermec, a provider of data capture and information management solutions, announced that an agreement is in the works in which technology and manufacturing firm Honeywell International will acquire Intermec for $600 million. The deal is expected to go through by the end of the second quarter 2013.

Remote Language Translation: Strengthen Your Cross-Channel Customer Support Strategy  Dec 11, 2012 7:31 PM By Liz Elting

In order to keep customer retention, retailers need to focus on customer satisfaction. As retailers become more global, it

Acquity Group Expands Canadian Presence  Dec 08, 2012 12:06 AM By MCM staff

Acquity Group, a Brand eCommerce and digital marketing company, has announced that it will be opening a Toronto, Canada office to help boost business development in North America.

Dooney & Bourke Expands Global Online Shopping with Pitney Bowes  Dec 07, 2012 8:35 PM By Erin Lynch

High-end leather goods retailer, Dooney & Bourke, is anticipating a boost in sales and a better shipping service for international shoppers through the use of a new Pitney Bowes ecommerce software. The retailer expects that the new program will take the guessing game out of international shipping costs for consumers.






© 2014, Access Intelligence, LLC. All rights reserved.