Ecommerce ARCHIVE

To Spin-off or Not to Spin-Off, That is the Question  Jul 23, 2012 10:58 PM By Jim Tierney

For intimate apparel merchant Bare Necessities, spin-off titles have been a successful venture. Bare Necessities launched BarePlus by Bare Necessities at BarePlus.com in February with a big public relations blitz.

5 Customer Service Tips to Boost Online Sales  Jul 11, 2012 8:14 PM By Wendy Shooster

Brick-and-mortar retailers sell more when they have more staff on the floor to help customers. This also applies in the online environment. Here are five tips to help your customer service boost online sales.

Walgreens Stakes Claim in U.K.’s Alliance Boots for $6.7 Billion  Jun 19, 2012 11:57 PM By Erin Lynch

Walgreens announced that it has invested $6.7 billion for 45% of ownership in the UK based pharmacy retailer Alliance Boots. Walgreens could take complete control of Alliance Boots in 2015.

Bazaarvoice to Acquire PowerReviews in $151.9 Million Deal  May 25, 2012 3:04 AM By MCM staff

Bazaarvoice will pay $31.0 million in cash, issue up to 6.4 million shares of common stock and assume vested and unvested options to purchase the common stock of PowerReviews equivalent to 1.6 million options to purchase the common stock of Bazaarvoice.

Direct Sales for Staples Rise 2% in 1Q  May 17, 2012 9:26 PM By MCM staff

First-quarter sales for Staples slipped 1%, to $6.1 billion, for the three months ended April 28. Direct sales from its North American Delivery Business — which includes the Staples and Quill catalogs and online businesses as well as the Staples contract delivery business — grew 2%, to $2.6 billion.

5 Questions to Ask About Social Media Customer Support  May 08, 2012 3:58 AM By Phillip Crowe

For many businesses, the social media component is a critical element for their contact center. As a contact center is the extension of the brand, social media is an extension of the service. It is one more form of interaction that today

Feuer New CEO at Specialty Catalog Corp.  Apr 21, 2012 1:45 AM By Jim Tierney

Christian Feuer is the new president and CEo at Specialty Catalog Corp.

PPR to Deploy Pitney Bowes Ecommerce Solutions  Apr 19, 2012 8:36 PM By MCM staff

PPR will use ecommerce technology and international shipping services from Pitney Bowes to expand the online global reach of some of its luxury brands.

Executive Roundtable: Agility, Speed, Realtime  Apr 16, 2012 5:59 AM By Jim Tierney

Our roundtable participants were Chris Bradley, CEO of Cuddledown; Paal Gisholt, CEO of SmartPak; Guy van Rooyen, president of Donna Salyers Fabulous Furs; Susan Landay, president and CEO of Trainers Warehouse; Matt Glerum, president of TravelSmith Outfitters; Phyliss Mosca, president of Ulla Popken; Steve Voigt, CEO of King Arthur Flour Co.; Vicki Updike, president of Miles Kimball Co.; Margot Murphy Moore, CEO of 1-800-HOMEOPATHY; and Russ Gaitskill, president and CEO of Garnet Hill.

How to Optimize Your Email Targeting Efforts  Apr 14, 2012 6:45 AM By Kara Trivunovic

As you look to start, modify or optimize your targeting efforts, here are four questions you can ask yourself (or your team) to get moving in the right direction.






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