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Ecommerce ARCHIVE

How to Make Live Chat Work for You  Aug 02, 2012 1:16 AM By Erin Lynch

When it

Amazon.com Set to Open Global Digital Media Hub in London  Jul 25, 2012 8:47 PM By Erin Lynch

Amazon.com announced that it will open a “global Digital Media Development Center” in London in the next few months that will allow for design and development teams to work on various media projects.

5 Ways to Drive Brand Effectiveness with Social Media  Jul 24, 2012 12:54 AM By Erin Lynch

Social media branding is more important now than it ever was before especially since a 2012 Nielson Global Survey revealed that more than half of the respondents

To Spin-off or Not to Spin-Off, That is the Question  Jul 23, 2012 10:58 PM By Jim Tierney

For intimate apparel merchant Bare Necessities, spin-off titles have been a successful venture. Bare Necessities launched BarePlus by Bare Necessities at BarePlus.com in February with a big public relations blitz.

5 Customer Service Tips to Boost Online Sales  Jul 11, 2012 8:14 PM By Wendy Shooster

Brick-and-mortar retailers sell more when they have more staff on the floor to help customers. This also applies in the online environment. Here are five tips to help your customer service boost online sales.

Walgreens Stakes Claim in U.K.’s Alliance Boots for $6.7 Billion  Jun 19, 2012 11:57 PM By Erin Lynch

Walgreens announced that it has invested $6.7 billion for 45% of ownership in the UK based pharmacy retailer Alliance Boots. Walgreens could take complete control of Alliance Boots in 2015.

Bazaarvoice to Acquire PowerReviews in $151.9 Million Deal  May 25, 2012 3:04 AM By MCM staff

Bazaarvoice will pay $31.0 million in cash, issue up to 6.4 million shares of common stock and assume vested and unvested options to purchase the common stock of PowerReviews equivalent to 1.6 million options to purchase the common stock of Bazaarvoice.

Direct Sales for Staples Rise 2% in 1Q  May 17, 2012 9:26 PM By MCM staff

First-quarter sales for Staples slipped 1%, to $6.1 billion, for the three months ended April 28. Direct sales from its North American Delivery Business — which includes the Staples and Quill catalogs and online businesses as well as the Staples contract delivery business — grew 2%, to $2.6 billion.

5 Questions to Ask About Social Media Customer Support  May 08, 2012 3:58 AM By Phillip Crowe

For many businesses, the social media component is a critical element for their contact center. As a contact center is the extension of the brand, social media is an extension of the service. It is one more form of interaction that today

Feuer New CEO at Specialty Catalog Corp.  Apr 21, 2012 1:45 AM By Jim Tierney

Christian Feuer is the new president and CEo at Specialty Catalog Corp.






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