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Will merchants be the big winners this holiday season? They just might since many, including Amazon, Walmart, Target, The Limited and Kohls, have announced major increases in seasonal employment this year.
Even though several U.S.-based retailers are getting into shipping products internationally, in order to see an increase in revenue, retailers need to stay up-to-speed on the marketing, shipping protocols, and what their customers want.
Mom and pop retailers can take some lessons from their ecommerce counterparts about how to compete against Amazon.com. From our perspective at Multichannel Merchant, retailers can compete with Amazon if they take the following 10 steps.
Parcel consolidator Streamlite ceased all operations today after nearly seven years in business. On its website, the Atlanta-based company posted the message below.
There are several qualities that an outsourced contact center must possess to provide outstanding customer service. Here are three tips to improve the customer experience in an outsurced contact center.
In the not so distant past, the shipping department would get a new product from the conveyor, find a large enough box from stock, insert the product, add packing material, seal it and label it for pickup by the carrier. This method often meant that the shipper paid a higher cost than necessary. Today an experienced shipper will consider a few important things BEFORE reaching for a box and the packing tape.
Shipware announced four new partners, Miva Merchant, PrestaShop, LemonStand and Virtuemart, have joined them in providing Enterprise Logistics for Everyone, a push that seeks to help ecommerce merchants increase revenue opportunities by outsourcing shipping and fulfillment.
Technology has become the backbone of order fulfillment, and it plays a crucial role in a merchant