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ShippingJul 23, 2013 12:45 PM By Daniela Forte
Local shopping service eBay Now, which already delivers products to consumers from local retailers in the San Francisco, San Jose and New York City markets, has expanded its reach in those areas.
ShippingJul 10, 2013 1:41 PM By Jonathan Levitt
With Walmart offering in-store pickup via self-serve lockers, and Gap trying out “reserve-in-store,” it’s clear retailers are still trying to figure out the best method to bridge the online-offline experience. Here are three proven strategies retailers can use to nail the newest omnichannel shopping trend.
ShippingJul 01, 2013 1:43 PM By Erin Lynch
The United States Postal Service expects to see real time tracking in all 67 of its districts by the end of 2013. The move was generated to give “piece of mind” to both the customer and the shipper with 15-minute real time package tracking.
ShippingJun 18, 2013 4:14 PM By Erin Lynch
When it comes down to which parcel shipping carrier is a favorite in the B2B world, the answer might as well be, “domestic shipper or international shipper?” according to findings from Multichannel Merchant’s MCM Outlook 2013.
ShippingJun 10, 2013 12:31 PM By Tim Parry
In this exclusive video, Rakuten CMO and COO Bernard Luthi tells Multichannel Merchant senior content manager Tim Parry what this deal means to Rakuten, which is competing with Amazon and eBay in the U.S. market.
ShippingJun 05, 2013 11:44 AM By Erin Lynch
In an announcement made during the IRCE conference in Chicago this week, Hiroshi Mikitani, Chairman and CEO of the global marketplace Rakuten, said his company has acquired Webgistix for an undisclosed amount of money.
ShippingMay 22, 2013 6:22 PM By Erin Lynch
While a focus on social media initiatives seems to be lacking in most contact centers as of late, a new Deloitte study has found that the use of social media is expected to rise within the next 24 months.
ShippingMay 20, 2013 6:35 PM By Erin Lynch
Neiman Marcus has notified its suppliers that it will be closing its Chinese warehouse citing a change in business model.
ShippingMay 07, 2013 2:05 PM By Erin Lynch
The Senate has approved the long-anticipated internet sales tax proposal, which would require shoppers to pay sales tax for most of their online purchases, and it has earned mix reviews from retailers across the country.
ShippingMay 06, 2013 7:44 PM By Erin Lynch
Is your contact center ready to go mobile? With smartphone use continually growing, more and more shoppers are going to look for a mobile ready contact center.