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Shipping ARCHIVE

5 Reasons to Consider Multiple Distribution Centers  Apr 24, 2012 3:54 AM By Stephen Bulger

Technology has become the backbone of order fulfillment, and it plays a crucial role in a merchant

Newgistics to Offer Delivery and Return Services to Canada  Apr 18, 2012 1:53 AM By MCM staff

Returns-management system provider Newgistics announced Monday it now offers delivery and returns services to and from the United States and Canada for U.S.-based retailers, brands and ecommerce merchants.

New UPS Freight Service Between U.S. and Mexico  Apr 12, 2012 9:43 PM By Jim Tierney

UPS announced UPS CrossBorder Connect, a ground freight service between the United States and Mexico designed to significantly ease heavyweight freight supply chain challenges for companies investing in cross-border trade.

Newegg Names Kunal Thakkar VP-operations  Mar 28, 2012 7:08 PM By MCM staff

Direct electronics merchant Newegg has named Kunal Thakkar vice president of operations. Thakkar will be responsible for overseeing all of Newegg’s logistics and transportation functions, including managing the company’s warehouse operations and transportation service providers.

Best Practices for Up-selling and Cross-selling in the Contact Center  Mar 28, 2012 3:22 AM By Kathleen Peterson

Cross-selling and up-selling initiatives have existed in the contact center industry for a very long time and implemented with varying levels of success. Perhaps it is time to consider the “best practices” most often neglected in these initiatives

Drop Shipping or Order Fulfillment: Which is Best for You?  Mar 15, 2012 10:20 PM By Stephen Bulger

The level of control merchants have over inventory is not the only distinction between drop shipping and order fulfillment, so to help you determine which option may best suit your business, here are four tips to consider.

Six Tips to Upsell in the Contact Center  Mar 13, 2012 10:46 PM By Matt Reutiman

Upselling is an essential element of retail marketing, and contact centers are ideally suited to do it effectively and efficiently. Contact Centers should be every retailer

Going Global? Reduce Your Risks and Maximize Your Success  Mar 08, 2012 2:29 AM By Jim Tierney

Brian G. Bishop, division director of logistics and fulfillment for the National Fire Protection Association, offers these tips for those doing business globally.

3 Tips for Choosing the Right Fulfillment Option  Feb 22, 2012 3:10 AM By Stephen Bulger

For any merchant that sells online, order fulfillment is a crucial part of its business. Before evaluating your options — in-house or outsourcing all or some of your fulfillment — here are 3 things you should do.

UPS Resolves Internal Technical Problems  Feb 16, 2012 10:43 PM By MCM staff

UPS has resolved technical issues stemming from a system glitch on Wednesday that caused problems with some shipping applications that customers use to input and track systems.






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