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The words “free shipping” may make operations managers cringe, but it doesn’t mean it has to kill a merchant’s bottom line. Here’s what motivates customers of Vermont Teddy Bear and Spreadshirt to pull the trigger on free shipping deals, and why it’s okay to have free shipping as a regular, every day option.
As part of its “Fab Smile Guarantee” initiative, Fab.com announced the implementation of free shipping, free returns and price matching guarantees last week, according to a blog post by founder and CEO Jason Goldberg.
Local shopping service eBay Now, which already delivers products to consumers from local retailers in the San Francisco, San Jose and New York City markets, has expanded its reach in those areas.
With Walmart offering in-store pickup via self-serve lockers, and Gap trying out “reserve-in-store,” it’s clear retailers are still trying to figure out the best method to bridge the online-offline experience. Here are three proven strategies retailers can use to nail the newest omnichannel shopping trend.
The United States Postal Service expects to see real time tracking in all 67 of its districts by the end of 2013. The move was generated to give “piece of mind” to both the customer and the shipper with 15-minute real time package tracking.
When it comes down to which parcel shipping carrier is a favorite in the B2B world, the answer might as well be, “domestic shipper or international shipper?” according to findings from Multichannel Merchant’s MCM Outlook 2013.
In this exclusive video, Rakuten CMO and COO Bernard Luthi tells Multichannel Merchant senior content manager Tim Parry what this deal means to Rakuten, which is competing with Amazon and eBay in the U.S. market.
In an announcement made during the IRCE conference in Chicago this week, Hiroshi Mikitani, Chairman and CEO of the global marketplace Rakuten, said his company has acquired Webgistix for an undisclosed amount of money.
While a focus on social media initiatives seems to be lacking in most contact centers as of late, a new Deloitte study has found that the use of social media is expected to rise within the next 24 months.
Neiman Marcus has notified its suppliers that it will be closing its Chinese warehouse citing a change in business model.
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